Jessica Nokes
Rowlett
Summary
Professional facilitator dedicated to creating impactful and engaging learning environments for young adults. Known for delivering effective training sessions and fostering collaborative team dynamics. Consistently adaptable to changing needs and focused on achieving tangible results. Skilled in communication, conflict resolution, and group management.
Overview
16
16
years of professional experience
Work History
Transition Facilitator
Southwest Network
10.2013 - 02.2015
- Provided independent living skills training for young adults
- Worked collaboratively with other service providers/educators from children’s mental health, education, adult mental health, child welfare, rehabilitation and other partners to ensure appropriate support for a young adult
- Conducted strength-based intakes and strength-based needs assessments
- Provided community-based care, including but not limited to, private homes, educational facilities, treatment/service locations, jail/juvenile facilities, office/clinic locations, hospitals, and group homes
- Facilitated group meetings for young adults participating in treatment
CPS Specialist I-III
Child Protective Services
09.2003 - 08.2013
- Conducted interviews/investigations of allegations of abuse or neglect for home study assessments to assist the courts with removal/placement decisions
- Provided ongoing case management services to children and families of various backgrounds
- Coordinated services based on needs and risk assessment
- Maintained accurate case documentation abiding by policy and safety guidelines
- Provided testimony in trials
- Created, organized and maintained files, daily case notes and electronic databases
- Referred clients to appropriate community agencies to complete services in compliance with court orders
- Advised clients on community resources, made referrals and devised realistic case plans
- Organized office schedules and maintained relationships with necessary agency contacts
- Wrote petitions, court reports, case plans and other legal documents
- Maintained a caseload of 30-40 children, working under strict deadlines
- Provided field supervision in the absence of supervisors
- Assisted in training new hires upon placement in the field
Intern
United States Secret Service
01.2013 - 04.2013
- Company Overview: Department of Homeland Security (DHS) United States Secret Service Phoenix field office
- Served on the staff of Department of Homeland Security (DHS) United States Secret Service Phoenix field office
- Assisted the lead agent in charge of processing counterfeit notes: identifying genuine from counterfeit notes, inputting the counterfeit notes into the computer system utilized to track counterfeit
- Assisted agents on counterfeit cases under investigation
- Assisted in providing protective detail for former President GW Bush
- Coordinated services with local law enforcement agencies
- Participated in Electronic Crimes Task Force meetings
- Department of Homeland Security (DHS) United States Secret Service Phoenix field office
Intern
West Las Vegas 21st Century Center for the Child and Family
09.2002 - 01.2003
- Completed psychological assessments and referred clients for appropriate treatment
- Compiled socio-psychiatric case histories to facilitate accurate diagnoses
- Provided direct and indirect assistance to children and their families
- Facilitated individual child psychotherapy
- Developed behavior modification treatment plans for clients
- Presented case history material for review and discussion with other staff members
Mentor
ORALE-Mentor at Valley High School
09.2000 - 02.2001
- Met one-on-one with 'at-risk' students weekly
- Advised students on classes needed to meet graduation requirements
- Discussed issues student was having with teachers, other students, and/or with parents, guardians, siblings at home
- Met with teachers and students to set 'plans of action' to help the student progress in the classroom
- Provided weekly academic progress updates to the school Counselor's
Intern
Chaves County Juvenile Probation/Parole Office
06.1999 - 08.1999
- Assisted Probation Officers during client interviews at home/office
- Created, organized and maintained files, daily case notes and electronic databases
- Maintained positive relationships with offenders and their families through weekly visits
- Developed offender case plans based on analysis of criminogenic needs of parolees
- Administered regular drug and alcohol tests of clients on probation
- Counseled and assisted offenders in adjusting to the community
- Completed progress court reports of clients for court hearings and attended juvenile court hearings
Chaves County Juvenile Detention Center
01.1999 - 05.1999
- Received property from incoming inmates, provided receipts and inspected items for contraband
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities
- Conducted internal security checks and distributed meals
- Continually monitored dormitories for inappropriate activity
- Supervised the activities of adolescents in a residential setting
- Enforced resident behavior management system and wrote incident reports for infractions
- Maintained appropriate control, security and well-being of youth at all times
- Supervised inmates during meals, visits, recreation, telephone calls and shower time
Education
Master of Art - Criminal Justice
State University
Tempe, AZ05.2013
Certificate in Crime Scene Investigation -
Scottsdale Community College
Scottsdale, AZ01.2009
Bachelor of Art - Psychology and Criminology
University of New Mexico
Albuquerque, NM07.2002
Skills
- FBI Security Clearance
- Supervisory Experience
- Teaching
- Excellent interpersonal skills
- Strong verbal and personal communication skills
- Accuracy and attention to details
- Organization and prioritization skills
- Facilitation techniques
- Community outreach
- Critical thinking
- Student engagement
Timeline
Transition Facilitator
Southwest Network
10.2013 - 02.2015
Intern
United States Secret Service
01.2013 - 04.2013
CPS Specialist I-III
Child Protective Services
09.2003 - 08.2013
Intern
West Las Vegas 21st Century Center for the Child and Family
09.2002 - 01.2003
Mentor
ORALE-Mentor at Valley High School
09.2000 - 02.2001
Intern
Chaves County Juvenile Probation/Parole Office
06.1999 - 08.1999
Chaves County Juvenile Detention Center
01.1999 - 05.1999
Certificate in Crime Scene Investigation -
Scottsdale Community College
Bachelor of Art - Psychology and Criminology
University of New Mexico
Master of Art - Criminal Justice
State University
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