Jessica Noriega
Corpus Christi,TX
Summary
Passionate Teaching Assistant offering 3 years background working with babies & toddler levels. Skilled in assisting teachers with classroom functions, individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and reliable with strong ability. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teller
Texas Bridge Credit Union
07.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
MSR
Star Financial Credit Union
10.2023 - Current
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
- Verified identity information on new accounts using established procedures.
- Participated in team meetings to discuss customer service strategies and goals.
- Provided input into developing new processes for improving customer service standards.
- Processed cash and check deposits every day.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Greeted customers in a friendly and professional manner.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Answered incoming calls regarding membership benefits and services.
- Handled customer complaints in an efficient and courteous manner.
Customer Service Cashier
OLIVE GARDEN
02.2022 - 06.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
Teacher's Assistant
Little Feet Child Care
03.2020 - 10.2021
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
- Worked with lead teacher to monitor class schedule and take attendance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Education
High School Diploma -
W.B.RAY HIGH SCHOOL
05.2017
Skills
- Dependability
- Organizational skills and the ability to prioritize assignments
- Medical Histories and Vital Statistics
- Calm and Professional Under Pressure
- Filing and Classroom Organization
- Operating EKG Equipment
- Clinic Administration
- Interpersonal Communication Skills
- First Aid/CPR
- Customer Service
- Cash handling
- Opening Accounts
- Team Work
Certification
EKG Certified
BSL Certified
Timeline
Teller
Texas Bridge Credit Union
07.2024 - Current
MSR
Star Financial Credit Union
10.2023 - Current
Customer Service Cashier
OLIVE GARDEN
02.2022 - 06.2022
Teacher's Assistant
Little Feet Child Care
03.2020 - 10.2021
High School Diploma -
W.B.RAY HIGH SCHOOL