Jessica Nystrom
Umatilla
Summary
I'm currently looking for a job that I can apply all my skills to, dedicate myself to becoming a great asset to you and or the company that chooses to give me a chance to prove myself as the hard-working, Personable, dedicated, and very driven person that I am!! I love to learn new things and I am very quick to learn and pick up on new tasks. I like to be challenged with new opportunities and tasks and apply myself to mastering those to the best of my ability. I would love to be able to show and prove to you that I will be A great asset. I hope to be able to be the one that makes you confident and happy with the decision to hire me!
Overview
20
20
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
- I started as a kennel technician and worked my way up to Veterinary Asst. I’m also almost done with the ACT CVA certification program. I love being a Vet Assistant and my goal is to become a Certified Veterinary Asst. I was responsible for checking in daily procedures, doing technician appointments, stocking, preparing for procedures, surgical and anything else to be done. I assisted during all procedures, I was responsible for all surgery tools, wrapping packs, sterilization, and keeping all organized. I also filled all meds, and was responsible for client communications. I’m very qualified for many many procedures.
Kennel Technician
- I became a Kennel Technician and was responsible for all, boarding dogs and cats, as well as the animals that were there for day boarding and also for reasons due to medical procedures. I walked, fed, and administered meds if needed. I was responsible for checking all animals in and out. I was also responsible for food inventory, stocking the hospital and cleaning any where needed. I kept everything organized and created many different ways to make things more efficient. I then worked my way up to Veterinary Assistant.
Receptionist
- I was cross trained as a receptionist at the animal hospital that I was a veterinary technician as well. I was trained in Cornerstone. It was a very high volume fast paced business, I was taught all the tasks listed. Answering 7 line phone system, making sure all calls were answered promptly and directed to the correct person or if it wasn’t to be directed to any person specifically, I would do my very best to what the customer was calling in regards to, scheduling an appointment, cancellations, scheduling procedures, inquiries about services, and handling medical questions and taking medication refill requests. I also had to responsibility of dealing with insurance forms, making sure they were filled out correctly and turned into the company promptly. Requesting medical records, and attaching them to the clients file. Sending and receiving many emails and faxes. I also was taught checking in And discharging clients and collecting payment. I was taught a lot and learned very quickly.
Crew Member/Shift Lead
Tropical Smoothie Cafe
08.2025 - 10.2025
- Prepared smoothies and food items following established recipes and safety protocols.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
- Operated kitchen equipment efficiently while adhering to health regulations.
- Assisted in inventory management, restocking supplies as needed during peak hours.
- Collaborated with team members to enhance workflow and improve service speed.
- Trained new crew members on operational procedures and customer engagement techniques.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Spa Receptionist
Woodfield Country Club
01.2006 - 01.2008
- I was a Spa Receptionist, I loved the atmosphere and tending to the members and their guests. I was responsible for opening and closing duties, answering phones, making appts, making sure everything ran smoothly, and many other duties. I loved my job and loved providing great service to the members!
Education
High school - General Studies
Coral Springs High School
Coral Springs, FL06.1998
Skills
- Microsoft Office, Cornerstone, excel, photo shop (4 years)
- Filing
- Data Entry
- Scheduling
- Receptionist
Certification
- CVA through ACT
- Almost done with program and ready to take Board to gain license as a CVS
Assessments
- Customer focus & orientation — Highly Proficient
- January 2021
- Responding to customer situations with sensitivity
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
My name is Jessica I’m 38 years old and I was a stay at home mom for 14 years, to my wonderful children, ages 17, 13, and 12. I loved every minute of it! They are no longer babies, although they will always be my babies! Being that they are older now allows me the flexibility to be able to work whenever without having to look for babysitters and scramble around for last minute child care if something pops up. Aside from being a stay at home mom, . Multi tasking is one of my very strong qualities. I’m a very quick learner, and pick up on new things quickly as well. I love to learn new things and challenge myself.
Timeline
Crew Member/Shift Lead
Tropical Smoothie Cafe
08.2025 - 10.2025
Spa Receptionist
Woodfield Country Club
01.2006 - 01.2008
Veterinary Assistant
Kennel Technician
Receptionist
High school - General Studies
Coral Springs High School