Jessica O'Banion

• Enhanced the accuracy of pay calculations for service members through thorough auditing and data verification.
• Provided exceptional customer service to military personnel, addressing pay-related inquiries and resolving issues promptly.
• Managed sensitive personal information with utmost confidentiality, adhering to privacy standards set forth by military guidelines.
• Reduced errors in payroll processing by implementing strict quality control measures and conducting regular audits.
• Collaborated with finance team to ensure timely disbursements of incentives, special pays, and allowances.
• Prepared detailed reports on payroll discrepancies for review by higher authorities, ensuring prompt resolution of issues affecting service members'' compensation.
• Maintained employee confidence and protected payroll operations by keeping information confidential.

Currently I am the military child care coordinator. I enroll families into the Child Development Center based on Priority.As a family comes in to an orientation I get the provided documentation to confirm the priority. Once confirmed I calculate the total family income. I collect shot records and input data entry into the CYPBMS computer system. Entered data as updates where needed such as Excel,Word Processing. Maintained 100% accuracy to the allergy list for all classrooms. Maintained the medication/log to ensure all medication was stored properly, and all medication did not expire. Filled out inspection forms for fire drills once complete. Maintained 100% accountability for every child in the facility every hour and ensured that a 100% accountability was completed for all families by 0900 every day. Charge families weekly and I communicate effectively orally with customers using tact and courtesy. Knowledge of the Child Development Center programs and procedures. Skill in money handling techniques complete the financial form 1875 and 1876 for commercial charges daily, and for state aid payments and complete employee time cards on a weekly basis. As children transition to their new classroom I draft letters to the family stating the date they will be transitioning and to what class room they will be moving to. I maintain a weekly calendar for all staff for communication on when orientations are to be help and when transitions are to take place as well as set up training reminders.

• Assisted in conducting needs assessments to identify key areas of service needs.
• Developed and maintained relationships with community organizations and agencies.
• Facilitated outreach activities to build community awareness.
• Facilitated communication between clients and other service providers.
• Developed and maintained accurate records of programs and services.
• Administered and tracked client service payments.
• Receives/makes telephone calls and greets visitors
• Administers records, forms, supplies and daily financial reports
• Uses varied functions of multiple office automation software to produce a wide range of documents, formats, etc
• Performs the administrative, clerical and building custodian duties of the Airman and Family Services Programs
• Receives/makes telephone calls and greets visitor
• Receives office visitors and telephone calls to determine the identity of the visitor/caller and general purpose of the call.
• Compiles statistics and supporting analyses to use in the decision-making processes.
• Researches, assembles, and summarizes a wide variety of material for office functions.

I have knowledge of filing systems and procedures and the subject matter of the materials being processed on a daily bases. I communicate effectively orally with customers using tact and courtesy. Knowledge of the Child Development Center programs and procedures.
Skill in money handling techniques complete the financial form 1875 and 1876 for commercial charges daily, and for state aid payments and complete employee time cards on a weekly basis.
skill in keyboarding,
Knowledge of common clerical and administrative practices with Word processing and Excel •Establishes and maintains files.
Maintains publications files and forms supply.
Uses office automation software to create and print a variety of standardized documents, and to update data in electronic files.
I Enroll children in center programs and check customers into and out of center. I Serve as the resident subject matter expert for all mandated administrative programs.
Maintains children's hourly counts and reports for the child development center.
Receives and directs callers or visitors and insure that the IDs are checked upon arrival.

• Communicated respectfully and thoughtfully with parents and guardians by remaining sensitive to different families' cultures, values and needs.

•Assists the administrative management team with Data check list of payment plans/ TFI employment status of military members and spouses. Updates phone rosters on a daily bases.•Performs other clerical and administrative work in support of the office/organization. Provides advice and guidance to staff in the organization on administrative, clerical, and procedural requirements •Performs administrative duties such as filing, records maintenance, data entry, and updates. Establishes, updates, and maintains office and payment records and hold the daily Orientations with customers.

• Increased customer satisfaction by resolving parent complaint issues and Assist in planning, administering and monitoring manpower resource requirements
• Led unite team in delivery of moral projects, I Directly assist the commander/director in the management of all administrative support program functions. Administers programs and serves as the primary source of information for the center/unite team.

My duties and responsibilities are indoor and outdoor environment interactions and relationships, supervision of children and youth, parent and employee communication, assessment, compliance, and additional responsibilities.I work in the classroom providing youth with activities. I am responsible for the whereabouts of the children on the 1930s at all times, as well as following safety guidelines and procedures of the U.S. Air Force AFI. Worked on classroom budget and shopping list to not exceed amount Allotted. Develop and orginize marketing materials for events, Cordinator for centers morale.

*****I took over a two-year break as a DOD employee to raise our children.

Behavioral intervention with children in a one on one setting, That have been diagnosed with an Autism Spectrum Disorder. I work in A community-based setting, focusing on academics, functional communication, and skill acquisition (daily living, vocational, self-help, self-control) in a variety of areas as described by goals set forth in the behavior support plan. While modeling applied behavior analysis principles for the child and the caregiver as outlined in the behavior support plan as well as those strategies given directly by the Behavior Analyst Supervisor.

• Assisted with the implementation of interventions outlined in behavior treatment plans
• Used techniques such classical conditioning, shaping and chaining
• Helped patients accomplish daily tasks and build social skills
• Observed patients and collected data

•Prepared a wide variety of recurring and some nonrecurring correspondence, reports, and other documents and reviews and finalizes correspondence/documents prepared by others in handwritten or electronic drafts.
•Reviewed and process incoming and outgoing correspondence, materials, publications, regulations, and directives.
•Receive telephone calls, greets visitors, and ascertains the nature of the calls or visits.
•Maintain supervisor's calendar, coordinate meeting arrangements, and schedule meetings and/or conferences.
•Perform other clerical and administrative work in support of the office/organization.

• Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping

I provided appropriate, specialized developmental care and instruction for children in the Child Development Center (CDC) I have worked with children from ages 6 weeks to 5 years. performing basic oversight and supervision for a designed classroom for ages 6 months through 5 years. I implement weekly lesson plans and assure that the children and staff are always safe. I conduct safety and health check lists daily.
I design and implement a variety of activity plans to stimulate and sustain the interest of children and to contribute to their social, emotional, cognitive, and physical development. Weekly observation cards are made on each child to insure the needs are being met in all areas for the children.

Assisted front desk clerks with establishing and maintaining files.
Maintained publications files and forms supply.
Used office automation software to create and print a variety of standardized documents, and to update data in electronic files.
Enrolled children in center programs and checks patrons into and out of center.
Maintained children's hourly counts and reports for the child development center.
Received and directed phone calls as well as Visitors.

Provided participants with the appropriate leadership during the program. Developed and planned activities with BGCA and 4-H curriculum that incorporate program goals into the daily routine. Assist with training and supervision
Ensure a warm and caring atmosphere for youth, Maintain open communication with families of Air Force agencies.prepared activities that are developmentally appropriate for the age of the children. Communicate with the parents through daily drop-off and pick-up, Maintain a safe environment for youth.
Maintain records of attendance and sign-in/out sheets(AF Form 1930s)
Maintain a positive attitude toward co-workers, and the school.
Direct and guide the youth in all areas. Follow and enforce policies and procedures and Assist with program purchases.

•Organized, developed, coordinated, oversaw, implemented and evaluated School-Age Program annex and Youth program activities, Designed to meet the educational, recreational, physical, social, emotional and developmental needs of approximately 100 school-age children, kindergarten through 6th grade. Made educational and developmental activities available to leisure recreation program coordinator for children 5 to 18 years of age.Maintained continuous oversight as Supervisor on duty during program operations to ensure they comply with DoD, Air force. Developed budget funding of school-age program to include program resources, requirements, repairs/maintenance of facilities and equipment. Assisted director with budget needs and daily finances.Implements School-Age Program food service operations and develops procedures for food preparation/service/storage following Air Force and USDA policies and instructions. •Supervised a staff of School Age/Youth Program Assistants 10 employees. kept track of budget for the programs, by making sure staff and supervisors did not go over budget when shopping for supplies for events.

• Responded to customer requests via telephone and email
• Answered average 20+ calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information
• Entered details such as payments, account information and call logs into the computer system

I provided appropriate, specialized developmental care and instruction for children in the Child Development Center (CDC) I have worked with children from ages 6 weeks to 5 years. performing basic oversight and supervision for a designed classroom for ages 6 months through 5 years. I implement weekly lesson plans and assure that the children and staff are always safe. I conduct safety and health check lists daily.
I design and implement a variety of activity plans to stimulate and sustain the interest of children and to contribute to their social, emotional, cognitive, and physical development. Weekly observation cards are made on each child to insure the needs are being met in all areas for the children. covered as a supervisor on duty for 3 months out of the year, Supervised 50 + staff members and 12 classrooms. Made a schedule for staff and covered staff lunches daily to insure needs were being met.

• Developed team communications and information
• Worked with staff to resolve scheduling problems, improve operations and provide exceptional customer service

The primary purpose of this position is to serve as a recreation Assistant. I was involved in multiple clubs for the boys and girls club of America I was the leader of the cooking club, science club, 4H, cheer club, and Dance club. These clubs where once a-week, Provided lesson plans for each club weekly.
Conducts and demonstrates and monitors both directed and self-directed activities with the facility. Ran kids’ night out on Friday nights also for teens at the teen break. made sure youth were always safe, conducted check lists and Fire Drills monthly.
Maintain a positive attitude toward co-workers, and the school. Direct and guide the youth in all areas. Follow and enforce policies and procedures and Assist with program purchases. •Organized, developed, coordinated, oversaw, implemented and evaluated School-Age Program annex and Youth program activities, Designed to meet the educational, recreational, physical, social, emotional and developmental needs of approximately 100 school-age children, kindergarten through 6th grade. Made educational and developmental activities available to leisure recreation program coordinator for children 5 to 18 years of age.Maintained continuous oversight as Supervisor on duty during program operations to ensure they comply with DoD, Air force. Developed budget funding of school-age program to include program resources, requirements, repairs/maintenance of facilities and equipment. Assisted director with budget needs and daily finances.Implements School-Age Program food service operations and develops procedures for food preparation/service/storage following Air Force and USDA policies and instructions. •Supervised a staff of School Age/Youth Program Assistants 10 employees. kept track of budget for the programs, by making sure staff and supervisors did not go over budget when shopping for supplies for events.