Jessica Obiefuna
Houston,TX
Summary
Dedicated and motivated Team Member with a proven ability to establish connections with clients & customers. Seeking a position in customer service to utilize strong interpersonal, communication, and problem-solving skills. Committed to maintaining customer satisfaction and contributing to company success. Im an Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish relationships and deliver memorable experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Houston, TX
11.2022 - Current
- Demonstrated calm and effective management of client emergencies
- Implemented contract guidelines
- Maintain consistent walking or standing over various surfaces for prolonged timeframes
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Checked for safety hazards and took corrective action when necessary.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Hair Stylists
Self-employeed
Houston, TX
06.2016 - Current
- Excelled as a self-taught business owner for 8 years
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Ensured workstation hygiene through regular sanitization of tools and equipment.
Sales Associate
TJ Max
Houston, TX
02.2022 - 08.2023
- Greet customers and provided exceptional customer service.
- Assist customers in locating desired products
- Handled transactions with precision to ensure customer satisfaction
- Ensured stock availability through timely requisitions
- Marketed credit cards to customers
- Executed efficient checkouts while enhancing overall shopping experience
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
Server Waitress
The savoy
Houston, Tx
03.2022 - 08.2022
- Enhanced pitch strategies to secure increased clientele
- Develop strategies to draw in potential buyers and solicit new customers
- Cultivated connections with prospects to understand their needs and pain points
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
Private Nanny
Self-employeed
Houston, Tx
01.2018 - 06.2019
- Provided supervision and guidance to ensure safety of children in all situations.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Prepared meals according to dietary needs of the family's children.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
Education
bachelor degree - Biology
Texas Southern University
Houston, TX12-2023
associates degree - Biology
Houston Community College
Houston07-2022
High School Diploma -
Martin Luther King Magnet School
Nashville, TN05-2019
Skills
- Strong interpersonal and communication skills
- Excellent organizational and time management abilities
- Safe Food Handling
- Ability to handle emergencies calmly and effectively
- Committed to maintaining confidentiality and professionalism
Affiliations
- love spending my free time giving back to the community and ive shown that by attending local food houston banks
Certification
- Dental Assistant certification
Timeline
Security Officer
Allied Universal Security Services
11.2022 - Current
Server Waitress
The savoy
03.2022 - 08.2022
Sales Associate
TJ Max
02.2022 - 08.2023
Private Nanny
Self-employeed
01.2018 - 06.2019
Hair Stylists
Self-employeed
06.2016 - Current
bachelor degree - Biology
Texas Southern University
associates degree - Biology
Houston Community College
High School Diploma -
Martin Luther King Magnet School