JESSICA OCHOA
Petaluma,CA
Summary
Experienced payroll professional prepared to drive efficiency and accuracy in payroll operations. Strong focus on team collaboration and adaptability to changing needs. Skilled in payroll processing, compliance, and reporting, with consistent track record of achieving results. Known for reliability and ability to ensure seamless payroll management.
Overview
12
12
years of professional experience
Work History
Payroll Coordinator
Tamalpais Union High School District
05.2019 - Current
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Provided backup support for fellow team members during peak periods or absences, ensuring uninterrupted payroll processing continuity.
- Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with payroll system.
- Managed payroll data entry and processing for 500+ employees to comply with predetermined company guidelines.
- Streamlined payroll processing by implementing efficient systems and procedures.
- Partnered with benefits administration team to integrate benefit deductions into the payroll system seamlessly.
- Provided expert guidance on CalSTRS/CalPERS laws pertaining to payroll, assisting both employees and management in navigating complex regulations.
- Prepared detailed reports on various aspects of the company''s workforce compensation structure for senior management, aiding in informed decision making.
Payroll Technician
San Rafael City Schools
06.2016 - 05.2019
- Collaborated with external vendors for efficient benefits administration and accurate deductions from employee paychecks.
- Ensured accurate payroll calculations for over 200 employees through meticulous data entry and verification.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Maintained payroll information by calculating, collecting, and entering data.
- Assisted new hires with completing required forms for accurate setup in payroll system from their first day onward.
Branch Services Officer
Novato and San Rafael
10.2012 - 05.2016
- Resolve Customer complaints regarding sales and services
- Prepared and completed timesheets for permanent staff and roving employees
- Audit of daily reports
- Preparation and completion of Annual certifications for Audit Review
- Balancing of Cash Vaults
- Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.
- Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
Skills
- Exceptionally organized
- Compliance understanding
- Labor law knowledge
- Bi-weekly payroll management
- Collaborative team member
- Employee Relations
Languages
Spanish
Native or Bilingual
Timeline
Payroll Coordinator
Tamalpais Union High School District
05.2019 - Current
Payroll Technician
San Rafael City Schools
06.2016 - 05.2019
Branch Services Officer
Novato and San Rafael
10.2012 - 05.2016
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