Jessica Odonnell
Marysville,KS
Summary
Dynamic Health Care Assistant with a proven track record at 3Rivers, achieving a 98% customer satisfaction rate. Skilled in budget management and team coordination, I deliver exceptional service while ensuring patient dignity and comfort. Proficient in POS systems, I excel in fostering positive environments for both guests and patients. Patient-focused with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive worker committed to helping provide top-notch patient care.
Overview
8
8
years of professional experience
Work History
Health Care Assistant
3Rivers
05.2021 - Current
- Serve food and beverages to an average of 100 guests per shift in the theater’s VIP section
- Process payments and manage reservations through the theater’s POS system
- Achieved a department-wide 98% customer satisfaction rate based on service, delivery times, and facility cleanliness
- Ensure service stations, dining tables, and theater seating are clean and well-stocked
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
After Hours Support Worker
Saint Francis Ministries
10.2019 - 05.2021
- Kept Foster Kids engaged in social networks and communities for personal health and growth.
- Monitored Foster Kids progress to adjust treatment plans accordingly.
- Assisted Foster Kids with daily living needs to maintain self-esteem and general wellness.
- Promoted community integration by providing extensive physical, emotional and social support.
- Transported Foster kids to appointments, shopping venues, and entertainment events according to determined schedule.
- Helped Foster Kids manage and reach individual goals, supporting independent progression and social skills.
CNA
Community Memorial Hospital
11.2017 - 01.2019
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
High School Diploma -
Las Cruces High School
Las Cruces, NM05-2008
Medical Assistant Diploma - Medical Assistant
Brookline College
Albuquerque, NM11-2011
Skills
Multitasking
Timeline
Health Care Assistant
3Rivers
05.2021 - Current
After Hours Support Worker
Saint Francis Ministries
10.2019 - 05.2021
CNA
Community Memorial Hospital
11.2017 - 01.2019
High School Diploma -
Las Cruces High School
Medical Assistant Diploma - Medical Assistant
Brookline College