Jessica Oge
St. Louis,MO
Summary
Results-driven professional with a strong determination and self-assurance. Experienced in St. Louis, MO 63135, seeking a challenging position for career advancement. Exceptional track record of performance-based achievements. Authorized to work in the US for any employer.
Overview
13
13
years of professional experience
Work History
Personal Banker
Commerce Bank
Florissant , MO
03.2022 - 01.2024
- Provided customer service to clients, including answering questions and resolving issues.
- Conducted account openings and closings for clients.
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
- Researched customer inquiries and reported findings in a timely manner.
- Responded promptly to customer emails, phone calls and requests for information.
- Identified potential fraud risks on accounts and reported suspicious activities to management.
Cashier
crazy bowls and wraps
Chesterfield, MO
11.2021 - 03.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
Pharmacy Technician/Call Center Representative
Express Scripts
Berkeley, MO
12.2019 - 02.2021
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
Crew Member
Raising Cane's Restaurants
Saint Ann, MO
03.2015 - 11.2019
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Pharmacy Technician
Shop N Save Supermarket
Florissant, MO
07.2013 - 02.2015
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
Sales Associate
Big Lots
St. Louis
09.2012 - 06.2013
- Work on the sales floor and recover my department
- Work the register and helped in layaway and keep my department neat
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
Staff Management
Procter & Gamble
St. Louis
07.2011 - 07.2012
- Repaired, Prepared and package products for shipment to be delivered to companies
- Sanitized work areas and relieved other staff for their breaks
Education
Certificate of Completion -
St. Louis
St. Louis, MO07.2011
Diploma in Education/Pharmacy Tech -
St. Louis
St. Louis, MO03.2011
Skills
- Leadership
- Restaurant Experience
- Banking Policies and Procedures
- Issues Resolution
- Wealth Management
- Relationship Building
- Opportunity Identification
- Customer Satisfaction
- Account Management
- Sales Growth
- Interpersonal Skills
Timeline
Personal Banker
Commerce Bank
03.2022 - 01.2024
Cashier
crazy bowls and wraps
11.2021 - 03.2022
Pharmacy Technician/Call Center Representative
Express Scripts
12.2019 - 02.2021
Crew Member
Raising Cane's Restaurants
03.2015 - 11.2019
Pharmacy Technician
Shop N Save Supermarket
07.2013 - 02.2015
Sales Associate
Big Lots
09.2012 - 06.2013
Staff Management
Procter & Gamble
07.2011 - 07.2012
Certificate of Completion -
St. Louis
Diploma in Education/Pharmacy Tech -
St. Louis