Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Ogletree

Millbrook

Summary

Dynamic Registered Nurse Manager with a proven track record at Prattville Health and Rehabilitation, enhancing patient care through clinical leadership and compassionate advocacy. Excelled in interdisciplinary collaboration and crisis intervention, significantly reducing hospital-acquired infections. Skilled in medication administration and patient education, ensuring high-quality care and compliance.

Overview

24
24
years of professional experience

Work History

Registered Nurse Manager

Prattville Health and Rehabilitation
04.2024 - Current
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Improved hospital safety through the development and enforcement of strict infection control protocols, reducing the incidence of hospital-acquired infections.
  • Developed performance metrics aligned with organizational goals to measure success objectively while identifying areas for improvement.
  • Ensured regulatory compliance with state and federal laws through meticulous documentation, staff training, and policy implementation.
  • Promoted a collaborative work environment by fostering strong team communication, resulting in more effective patient care delivery.
  • Implemented innovative recruitment strategies to attract top talent in the nursing field while ensuring a diverse workforce that reflected the communities served by our healthcare facility.
  • Successfully managed crisis situations through rapid assessment, decisive action, and expert coordination of emergency response efforts.
  • Strengthened nurse-patient relationships by promoting a culture of empathy, active listening, and open communication within the nursing team.
  • Enhanced patient care by implementing evidence-based nursing practices and maintaining a high standard of clinical expertise.
  • Increased patient satisfaction with compassionate and individualized care plans tailored to each patient''s unique needs.
  • Maintained high levels of patient confidentiality by ensuring strict adherence to HIPAA regulations throughout all aspects of the nursing practice.
  • Prioritized and distributed assignments and workload based on individual staff strengths and experience.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.

Adherence Care Navigator RN

CareMetx
06.2023 - 02.2024
  • Consistently maintained confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Reduced hospital readmissions for patients through proactive follow-up and continuous communication.
  • Identified potential barriers to care, implementing tailored solutions to improve outcomes.
  • Maintained detailed documentation of patient interactions, treatment plans, and progress notes for accurate recordkeeping.
  • Advocated for patients'' best interests when working with insurance companies or other external entities involved in their care process.
  • Enhanced patient satisfaction by providing comprehensive care coordination and support.
  • Utilized Microsoft Word to edit, create and save confidential documents.
  • Maintained confidential health information according to state and federal regulations.
  • Educated member on gaps in care and assisted with scheduling provider appointments.
  • Identified gaps in care and assisted in closure of gaps.
  • Facilitated smooth transitions between healthcare settings by coordinating necessary referrals and appointments.
  • Assisted members with social determinants of health and linked to appropriate community resources.
  • Updated knowledge on industry best practices regularly by attending professional conferences and participating in continuing education opportunities.
  • Participated in interdisciplinary team meetings to discuss complex cases, contributing valuable insights into effective strategies for care navigation.
  • Streamlined healthcare services by effectively collaborating with interdisciplinary teams.
  • Developed strong relationships with community partners, enhancing the referral network for patients in need of specialized services.
  • Promoted a positive work environment among peers by remaining approachable, supportive, and flexible when collaborating on shared tasks.
  • Managed complex cases, ensuring timely access to appropriate resources and services.
  • Educated patients and families on available resources, empowering them to make informed decisions about their care.
  • Educated patients on insurance and healthcare plans.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Verified patient insurance eligibility and entered patient information into system.
  • Provided excellent customer service to patients and medical staff.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Responded to inquiries by directing calls to appropriate personnel.

Registered Nurse in Oncology

Alabama Cancer Care Center
06.2010 - 06.2023
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
  • Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Educated family members and caregivers on patient care instructions.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.

Mixed chemotherapy for ongoing treatment and administered to patients.

Registered Nurse

Prattville Baptist Hospital
01.2001 - 01.2007
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Managed care from admission to discharge.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Monitored patient reactions after administering medications and IV therapies.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Recorded details regarding therapies to keep patient charts updated.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Administered controlled narcotics by mouth, IM and SC injections.
  • Gathered lab specimens and ordered testing and determined the results to diagnose patients.
  • Established and maintained IV access for medications.
  • Gave injections IM, SC and intravenously.+ Type or edit your work history here

Education

Associate Of Science In Nursing - Nursing

George Corley Wallace State Community College - Selma
Selma, AL
05.2006

LPN - Nursing

H. Councill Trenholm State Community College
Montgomery, AL
12.2003

Skills

  • Clinical Leadership
  • Compassionate Care
  • Clinical assessment
  • Quality Improvement
  • Interdisciplinary Collaboration
  • Multitasking and Organization
  • Patient education and advocacy
  • Patient Care
  • Critical Thinking
  • Strong Clinical Judgment
  • Direct Patient Care
  • Clinical expertise
  • Work Planning and Prioritization
  • Staff Leadership
  • Deadline Management
  • Workload Management
  • Crisis Intervention
  • Compliance Oversight
  • Quality Assurance
  • Patient Counseling
  • Emergency Response
  • Cardiopulmonary Resuscitation CPR
  • Discharge Planning
  • Medical Administration
  • Case Management
  • Corrective Action Implementation
  • Medical Records Management
  • Care Delivery
  • Ward Management
  • Case Review
  • Medication and IV administration
  • Attention to Detail
  • Compassionate and Caring
  • Decision-Making
  • Patient and family advocacy
  • Patient Care Assessment
  • Certified in CPR/AED
  • Monitoring Vital Signs
  • Blood Draw and Sample Collection
  • Vitals monitoring
  • Clear Patient Communication
  • Wound Care
  • Intravenous therapy
  • Advanced Cardiovascular Life Support (ACLS)
  • Medication Administration
  • Infection Control
  • CPR/AED
  • Accurate Documentation
  • Care Coordination
  • Documentation
  • Collecting vitals
  • First Aid
  • Patient Examination
  • Tracheostomy Care

Timeline

Registered Nurse Manager

Prattville Health and Rehabilitation
04.2024 - Current

Adherence Care Navigator RN

CareMetx
06.2023 - 02.2024

Registered Nurse in Oncology

Alabama Cancer Care Center
06.2010 - 06.2023

Registered Nurse

Prattville Baptist Hospital
01.2001 - 01.2007

Associate Of Science In Nursing - Nursing

George Corley Wallace State Community College - Selma

LPN - Nursing

H. Councill Trenholm State Community College
Jessica Ogletree