Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Oguinn

Menifee,USA

Summary

Dynamic office management professional with extensive experience at Benson House Inc., demonstrating expertise in payroll processing and accounts payable management alongside strong bilingual communication skills.

Overview

8
8
years of professional experience

Work History

Assistant Office Manager

Benson House Inc.
Hemet, USA
11.2023 - Current
  • Facilitated onboarding process for all new hires across three regions.
  • Processed exit reports, removed employees from payroll, and issued final checks.
  • Adjusted employee time cards using approved Time Authorization forms.
  • Executed payroll for approximately 300 employees through Southland Data Processing.
  • Supported House Managers during audits from Inland Regional Center and DDS.
  • Coordinated Registered Behavior Technicians testing and renewals for eligible staff.

Administrative Assistant

Benson House, Inc
Hemet, USA
11.2020 - 11.2023
  • Directed phone calls and scheduled appointments, enhancing office communication efficiency.
  • Maintained confidential files, ensuring data integrity and security.
  • Composed and distributed correspondence, including emails, memos, letters, and forms.
  • Assisted in preparing regular reports to support operational transparency.
  • Updated office policies and procedures, promoting compliance and best practices.
  • Ordered office supplies to ensure uninterrupted workflow.
  • Managed employee associations through DSS CCL for onboarding and separations.
  • Conducted monthly audits of personnel files to maintain accuracy.

Caregiver

Renaissance Village Rancho Belago
Moreno Valley, USA
03.2020 - 06.2021
  • Assisted residents with activities of daily living as outlined in Service Plans.
  • Responded promptly to resident requests while on duty.
  • Provided care for residents with elimination needs, including toilet assistance and usage of briefs.
  • Executed safe transfers and positioning using effective body mechanics.
  • Maintained cleanliness and safety of community by recognizing hazards and preventing accidents.
  • Reported needed repairs and any incidents of elder abuse or neglect to Executive Director immediately.
  • Participated in mandatory training sessions and team meetings to enhance skills and collaboration.
  • Utilized supportive communication techniques to address resident behavior and emotional needs.

Concierge/Administrative Assistant

Renaissance Village Rancho Belago
Moreno Valley, USA
03.2017 - 03.2020
  • Greeted and assisted community guests at front reception desk, ensuring a welcoming environment.
  • Responded to inquiries from potential residents, maintaining professionalism and courtesy.
  • Managed phone calls, recorded messages, and directed inquiries to appropriate associates.
  • Coordinated mail and package distribution for residents to ensure timely delivery.
  • Scheduled interviews for department heads and conducted reference checks as requested by managers.
  • Tracked accounts payable, including payments, expenditures, purchase orders, invoices, and statements.
  • Oversaw petty cash management and spend down procedures for operational efficiency.
  • Prepared account analyses and generated monthly reports for financial oversight.

Education

Nursing

Platt College
Riverside, CA
01-2027

Mountain View High School
San Jacinto, CA
01.2010

Skills

  • Office management and administration
  • Bilingual communication
  • Behavioral health support
  • Bookkeeping and accounting
  • Medical office experience
  • Event planning coordination
  • Data entry accuracy
  • Accounts receivable management
  • Payroll processing expertise
  • Administrative support experience

Timeline

Assistant Office Manager

Benson House Inc.
11.2023 - Current

Administrative Assistant

Benson House, Inc
11.2020 - 11.2023

Caregiver

Renaissance Village Rancho Belago
03.2020 - 06.2021

Concierge/Administrative Assistant

Renaissance Village Rancho Belago
03.2017 - 03.2020

Nursing

Platt College

Mountain View High School

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