Jessica Olaez
Lakeland,FL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Supervisor
Publix Super Markets Inc
03.2025 - Current
- Supervised daily shipping and receiving operations, ensuring compliance with safety standards.
- Trained and mentored staff on efficient inventory management practices.
- Implemented process improvements that enhanced workflow efficiency within the department.
- Developed training materials for new hires, improving onboarding effectiveness and retention rates.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
Shipping and Receiving Associate
Publix Super Markets Inc
09.2022 - 03.2025
- Oversaw daily shipping and receiving operations, ensuring accurate inventory management.
- Coordinated logistics for inbound and outbound shipments, optimizing delivery schedules.
- Trained new associates on safety procedures and efficient material handling techniques.
- Implemented process improvements to enhance accuracy in order fulfillment and tracking.
Mail Service Courier
Publix Super Markets Inc
06.2022 - 09.2022
- Delivered packages and documents efficiently, ensuring timely service across designated routes.
- Operated delivery vehicles safely, adhering to traffic regulations and company policies.
- Maintained accurate records of deliveries and pickups, enhancing operational efficiency.
- Coordinated with team members to optimize delivery schedules and routes for improved service.
Delivery Driver
Amazon
08.2021 - 07.2022
- Delivered packages efficiently to designated locations within time constraints.
- Maintained accurate logs of deliveries and vehicle inspections.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Grocery Stocker/Supermarket Cashier
Aldi
08.2021 - 06.2022
- Stocked shelves efficiently to ensure product availability and optimal presentation.
- Organized backroom inventory to streamline stock replenishment processes.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
Emergency Medical Technician
Affordable Transport Inc.
09.2019 - 02.2021
- Provided emergency medical care and support during patient transport.
- Collaborated with healthcare professionals to ensure optimal patient outcomes.
- Maintained accurate documentation of patient vitals and treatment provided.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Inserter
The Ledger
10.2017 - 01.2020
- Operated inserter machines to ensure timely production of quality printed materials.
- Monitored workflow and addressed issues to maintain operational efficiency.
- Assisted in troubleshooting technical problems to minimize disruptions in production flow.
Copy and Print Associate
Staples, The Office Supply Superstore
11.2013 - 04.2017
- Operated high-volume print equipment to produce quality copies and prints efficiently.
- Assisted customers in selecting appropriate printing solutions and services tailored to their needs.
- Maintained inventory of printing supplies, ensuring availability and timely reordering when necessary.
- Collaborated with team members to streamline workflow processes and enhance service delivery.
- Trained new associates on equipment operation, customer service standards, and store policies.
Education
Bachelor of Science - Environmental Science
Oregon State University
Corvallis, OR12-2027
Associate of Arts - Liberal Arts
Polk State College
12.2021
Certificate of Technical Studies - Emergency Medical Services
Polk State College
Lakeland, FL12.2019
Skills
- Safety Conscious
- Team/ Relationship Building
- Communication
- Working under pressure
- Reliability
- Critical decision-making skills
- Adaptability
- Problem-solving
- Time management
Certification
- Nationally Registered EMT:3/31/26
- Florida State Certified EMT:12/01/26
- S130/S190/L180: Basic Wildland Firefighting Certification
- Completed Work Capacity Test(WCT): 10/26/26
Timeline
Shipping and Receiving Supervisor
Publix Super Markets Inc
03.2025 - Current
Shipping and Receiving Associate
Publix Super Markets Inc
09.2022 - 03.2025
Mail Service Courier
Publix Super Markets Inc
06.2022 - 09.2022
Delivery Driver
Amazon
08.2021 - 07.2022
Grocery Stocker/Supermarket Cashier
Aldi
08.2021 - 06.2022
Emergency Medical Technician
Affordable Transport Inc.
09.2019 - 02.2021
Inserter
The Ledger
10.2017 - 01.2020
Copy and Print Associate
Staples, The Office Supply Superstore
11.2013 - 04.2017
Associate of Arts - Liberal Arts
Polk State College
Bachelor of Science - Environmental Science
Oregon State University
Certificate of Technical Studies - Emergency Medical Services
Polk State College