Jessica Olaveson
Tooele,UT
Summary
I am someone who likes to consistently exceed targets, I am a reliable team member and very strong communicator. I am very good at working with others or even by myself. I have been in customer service more than not. I am a hard worker and always finding things to do to stay busy, I am willing to go the extra mile to help someone I work with or willing to help them by training them if needed. I am always willing to learn more, there is no such thing as too much knowledge. You won’t regret hiring me. I strive to be an extraordinary employee.
As laboratory professional, possess extensive experience in overseeing lab operations, managing inventory, and maintaining safety standards. Known for high standards and delivering results through effective team collaboration and adaptability to changing needs. Proficient in laboratory safety protocols and workflow optimization, embodying reliability and flexibility.
Overview
11
11
years of professional experience
Work History
Pre-Analytical Lab Coordinator
Intermountain Health
Murray, UT
07.2021 - Current
- Coordinated laboratory operations, ensuring adherence to safety protocols and regulatory compliance.
- Developed and implemented standard operating procedures to enhance workflow efficiency.
- Trained and mentored Caregivers on laboratory techniques and equipment usage.
- Managed inventory of supplies, ensuring availability for uninterrupted laboratory processes, ordering those supplies.
- Assist with Payroll (UKG), task manager.
- Work on patient care.
- Scanning patient information month to month.
- Help with different kind of tube validations which require my phlebotomy skills.
- Communication with various of departments.
- work on Error issues, come up with how it happened or see if i can find that issue.
- Be able to talk to staff about concerns and errors and see how i can help with those items.
Clinical Lab Assistant II LEAD in Molecular
Intermountain Healthcare
Murray, UT
03.2020 - 07.2021
- Started out as a redeploy in the department then ended up staying as a full time employee in August of 2020. i started out helping with the Covid samples, helping them get the batches together, creating plates, scanning paperwork, i have been doing projects with the research department that helps get samples out to the state department, for a while there we were aliquoting the sample and keeping the original sample here and giving the secondary sample to the state. Currently i am learning how to do some testings at the stat bench, the Affirm and the Cov19C and Cov19QD.
- Systems i use day to day:
- - Sunquest
- - Labnet
- - Excel
- - Smart term
- - Word
- - Teams
Phlebotomist II
Intermountain Healthcare
07.2019 - 03.2020
- I went through the Intermountain Healthcare training program and got a position in outreach phlebotomy where I have learned so much. I am able to work on my own at my own site, and I work well with others as well. I know Venipuncture, Capillary Puncture (Finger, Heel), Blood Culture Collections, Throat and/or Nasal Swabs, Intermountain Healthcare systems such as Icentra and Sunquest. I register patients, make sure my site has all the supplies needed for myself and the mobile crew as well.
Phlebotomist I
Intermountain Healthcare
09.2017 - 07.2019
- I went through the Intermountain Healthcare training program and got a position in outreach phlebotomy where I have learned so much. I am able to work on my own at my own site, and I work well with others as well. I know Venipuncture, Capillary Puncture (Finger, Heel), Blood Culture Collections, Throat and/or Nasal Swabs, Intermountain Healthcare systems such as Icentra and Sunquest. I register patients, make sure my site has all the supplies needed for myself and the mobile crew as well.
Environmental Services Tech & Team Lead
06.2015 - 09.2017
- My job as a housekeeper is very important just as important as a nurse or a doctor. I may not interact as much with the patients as they do, but with my job I make sure that the hospital is kept clean so that the patients don’t get sick from previous patients. I do love getting to interact with the patients even if it’s just cleaning their room or just saying hi in the hallway. The things I do as a housekeeper is sanitizing restrooms and cleaning everyday essentials. I clean discharges if asked. Right now I am a housekeeper in the Endoscopy area, so my job is to be on top of my toes to get the pre rooms and the post rooms done fast so that the next patient can come in and be seen on time for the scheduled appointment. In the area we work as a team so they need extra work done. I help them out by doing so.
- As a team lead my role is to lead the day crew when asked to do so. In the morning I have to get their Dars done so they can be ready and know what’s going on for the day. I lead them in example by helping them if they are struggling to get their duties done, I keep an eye on the bed board so that no rooms go uncleaned such as a discharge, I watch them interact with the patients while they do AIDET and every quarter I help get the ATP testing done to insure that the rooms are being cleaned correctly and talk to the employee about the results. I do delegate at times to get stuff done, such as an Emma call or a phone call to us to get a patient’s rooms cleaned or even a restroom cleaned or a spill in the building. Also as a team lead I train new employees or employees that just need a retraining.
Education
High School Diploma -
West High school
Salt Lake City05-2006
Skills
- Laboratory management
- Hazardous waste disposal
- Laboratory safety
- Biohazard handling
- Sample preparation
- Laboratory safety protocols
- Staff management
- Laboratory documentation
- Laboratory work supervision
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Client relations skills
- Multitasking Abilities
- Project monitoring
- Critical thinking
- Excellent communication
- Organizational skills
- Active listening
- Team leadership
- Decision-making
- Adaptability and flexibility
- Effective communication
- Task prioritization
- Conflict resolution
- Goal setting
- Staff training
- Staff supervision
- Written communication
- Policy implementation
- Process improvement
Timeline
Pre-Analytical Lab Coordinator
Intermountain Health
07.2021 - Current
Clinical Lab Assistant II LEAD in Molecular
Intermountain Healthcare
03.2020 - 07.2021
Phlebotomist II
Intermountain Healthcare
07.2019 - 03.2020
Phlebotomist I
Intermountain Healthcare
09.2017 - 07.2019
Environmental Services Tech & Team Lead
06.2015 - 09.2017
High School Diploma -
West High school