Jessica Oliveira
Fall River,MA
Summary
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
25
25
years of professional experience
Work History
CAS 103 Instructor
University of Massachusetts Dartmouth, Early College
North Dartmouth, MA
09.2023 - Current
- Intro to the College of Arts & Sciences - Course designed for first-year transitional success from high school to college
- Developed and implemented lesson plans for CAS 103, fostering academic growth among students at Argosy Collegiate Charter School.
- Developed comprehensive curriculum strategies that promote engagement and support first-year college students from diverse backgrounds.
Academic Advising Coordinator, Pre-Professional Programs
University of Massachusetts Dartmouth
North Dartmouth, MA
07.2023 - Current
- STAR Center: Student Transition and Achievement Resource Center
- Advised UMass Dartmouth students and alumni on essential steps and resources for successful entry into pre-law and premed/health programs.
- Develop an advising and programming model for pre-law students and alumni in collaboration with the appropriate Dean’s office team liaisons and Provost’s office liaisons
- Assessed student interests and aligned them with appropriate undergraduate programs to facilitate career development.
- Facilitated academic advising for arts and sciences pre-science students, ensuring alignment with program requirements and student goals.
- Advised 3+3 JD pre-law students on program and degree requirements, ensuring alignment with academic standards and timely progression.
- Assisted students with law school applications through LSAT preparation and personal statement guidance. Supported students in obtaining letters of recommendation and navigating all aspects of the application process.
- Guided students in selecting courses that meet degree criteria and fulfill graduate program prerequisites.
- Facilitated student internship searches through collaboration with academic programs and career center resources.
- Represent the office in special programs planned by the office and/or in conjunction with other offices, including, but not limited to, Orientation, Admissions events, etc.
- Collaborate with other departments in the Academic Affairs and Student Affairs divisions, including, but not limited to, academic programs, Registrar’s Office, Financial Aid, and Career Center
- Developed and delivered workshops aimed at guiding students through pre-law and pre-med application processes.
- Incorporate assessment tools in advising where appropriate to support students in meeting their goals, and participate in ongoing assessment and improvement of academic advising
- Support STAR advisors with the STAR Center advising initiatives for all students in the College of Arts & Sciences, including students on academic probation
- Assist as a supplemental advisor for students in all majors in the College of Arts & Sciences and guide course selection, change of majors, and academic support.
- Serve as a committee member for academic dismissals in the College of Arts & Sciences
- Administered academic contracts for students under warning and probation status, ensuring compliance and accountability.
- Outreach to low-performing students and implement student success strategies to improve their academic standing and assist with retention initiatives
- Serve as a member of the retention sub-committee, Financial Literacy, to support financial wellness initiatives for UMass Dartmouth students.
- Serve as a committee member of the Early College Alliance working with a team of Early College faculty discussing statewide projects to support Early College initiatives
- Collaborate with the Early College Alliance to support curriculum exchange workshops
Academic Advisor
University of Massachusetts Dartmouth
North Dartmouth, MA
07.2020 - 07.2023
- STAR Center: Student Transition and Achievement Resource Center
- Provide individual academic advising to a cohort of Arts & Sciences Undeclared students
- Primary advisor for Arts & Sciences – pre science students
- Assist as a supplemental advisor for students in all majors in the College of Arts & Sciences and guide course selection, change of majors, and academic support.
- Assist in training faculty advisors assigned to Arts & Sciences Undeclared students.
- Serve as a committee member for academic dismissals in the College of Arts & Sciences
- Place students on academic contracts with a standing of warning and probation, and meet one-on-one monthly to monitor academic progress
- Outreach to low-performing students and implement student success strategies to improve their academic standing and assist with retention initiatives
- Collaborate with partnering offices to connect students with additional campus resources.
- Co-Chair annual “Fall Into Your Major” event to support major exploration for current UMass Dartmouth students
- Serve as the outreach liaison for student representatives volunteering at “Fall Into Your Major.”
Academic Advisor
University of Massachusetts Dartmouth
North Dartmouth, MA
09.2010 - 07.2020
- Advising, Support, and Planning Office
- Provide individual and group academic advising and planning for Arts & Sciences Undeclared, Liberal Arts, and Charlton College of Business students
- Place students on academic contracts with a standing of warning and probation.
- Conduct group advising sessions in preparation for fall and spring registration.
- Outreach to low-performing students and implement student success strategies to improve their academic standing and assist with retention
- Conduct one-on-one meetings with students on academic contracts to monitor academic progress.
- Facilitate group sessions at all summer/winter new student and transfer orientations
- Assist first-year and transfer students with class scheduling and transitional guidance to the university.
- Advise and enroll a population of international students in various university programs
- Serve as a committee member for an annual event, “Fall Into Your Major.”
Instructor
University of Massachusetts Dartmouth
North Dartmouth, MA
09.2018 - 12.2018
- UNV 101 – Intro to the University
- Teach a one-credit course to 25 first-year students in the Pathways Program
- Course material covers, but is not limited to: Time Management, Study Skills, Major and Career Exploration, Communication Skills, Advocacy, and Financial Planning
- Meet one-on-one with each student as a first-semester check-in and proactive strategy for retention
- Connect students with campus resources such as tutoring and counseling to support first-year academic and personal success
- Collaborate with the Career Development Center to organize workshops that encourage early participation in internships, job shadows, and career planning
Instructor
University of Massachusetts Dartmouth
North Dartmouth, MA
01.2012 - 12.2018
- AAC 101 – U Succeed (Spring Semester)
- Split between two sections, 30-35 second-semester students with a GPA below 2.2
- Course material covers, but is not limited to: Academic Recovery Plans, Time Management, Study Skills, Major and Career Exploration, Communication Skills, Advocacy, and Financial Planning
- Collaborate with faculty to complete progress reports to provide academic support and interventions for each student throughout the semester
Instructor
University of Massachusetts Dartmouth
North Dartmouth, MA
09.2011 - 09.2017
- CAS 101 – Intro to the College of Arts & Sciences (Fall Semester)
- Teach a one-credit course to 25 incoming Arts & Sciences Undeclared freshmen
- Course material covered, but not limited to: Time Management, Study Skills, Major and Career Exploration, Communication Skills, Advocacy, and Financial Planning
- Meet one-on-one with each student as a first-semester check-in and proactive strategy for retention
- Collaborate with the Career Development Center to organize workshops that encourage early participation in internships, job shadows, and career planning
Academic Advisor
University of Massachusetts Dartmouth
North Dartmouth, MA
02.2005 - 09.2010
- Upward Bound Program
- Monitor academic progress through individual advising sessions for 80 students
- Visit area high schools on a weekly basis to meet with students and monitor academic progress through the school year
- Implement/advise corrective action plans for students on academic probation
- Meet with parents/guardians for students in jeopardy of program dismissal
- Partner with high school stakeholders, such as faculty and guidance, to support student success
- Establish and monitor a four-year academic plan
- Conduct exploration workshops discussing college majors and career planning
- Conduct workshops on time management, study skills, leadership, and goal setting
- Facilitate a six-week residential summer program
- Annually assist students with the financial aid process
- Work with students and their families through the college application and financial aid process
Instructor
University of Massachusetts Dartmouth
North Dartmouth, MA
02.2005 - 09.2010
- Bridge Success Seminar (Summer)
- Teach a first-year success seminar for graduating seniors of the Upward Bound Program as they transition into their first year of college.
- Course material covers, but is not limited to: Major exploration, study skills, campus resources, residential life, homesickness, conflict resolution, healthy eating during the first year on campus, and getting involved on campus
Student Learning Specialist
Florida Community College
Jacksonville, FL
07.2003 - 06.2004
- Coordinated efforts with faculty and Dean of Student Success to design and launch grant-funded learning communities and service learning projects.
- Provided comprehensive support to faculty for service-learning projects, ensuring effective budget management and logistical coordination.
- Supervise the campus student ambassador program and organize welcome activities for the fall and spring terms.
- Supervise the volunteer coordinator and coordinate and oversee student volunteer initiatives
- Collaborate with Career Services to identify and assign students to volunteer placements
- Coordinated outreach workshops at local high schools with student ambassadors to strengthen recruitment strategies.
H.E.R.O. Advisor (Higher Education Readiness Opportunities)
MY-Turn Inc. – Brockton High School
Brockton, MA
05.2001 - 06.2003
- Created engaging instructional materials and taught college preparation strategies to support 85 first-generation and low-income high school juniors.
- Delivered classroom instruction four times weekly within a six-day cycle.
- Course material covered, but not limited to: study skills, note-taking, college exploration, college essay writing, SAT prep, and financial aid
- Directed and oversaw mentoring project connecting Brockton High School with Wheaton College.
- Directed organization and supervision of a two-week residential summer program at Wheaton College.
- Supported campus living experience by overseeing 8 residential staff and 30 high school student participants. Facilitated daily operations for residential staff and student participants. Assisted in managing student engagement and residential activities.
- Managed logistics and coordination of a four-week community service learning summer project, fostering collaboration among participants.
- Oversee a staff of eight tutor mentors and create a daily work schedule.
- Facilitated staff performance assessments to enhance program effectiveness and team development.
Education
Ph.D. - Leadership Studies
University of The Cumberlands
Online07-2023
MS - Higher Education Administration
Southern New Hampshire University
Online05-2023
BA - Sociology, Social Service Concentration
University of Massachusetts Dartmouth
North Dartmouth, MA05-2000
Skills
- Strong communication skills
- Instructional delivery
- Educational planning
- Strategic Decision-making
Timeline
CAS 103 Instructor
University of Massachusetts Dartmouth, Early College
09.2023 - Current
Academic Advising Coordinator, Pre-Professional Programs
University of Massachusetts Dartmouth
07.2023 - Current
Academic Advisor
University of Massachusetts Dartmouth
07.2020 - 07.2023
Instructor
University of Massachusetts Dartmouth
09.2018 - 12.2018
Instructor
University of Massachusetts Dartmouth
01.2012 - 12.2018
Instructor
University of Massachusetts Dartmouth
09.2011 - 09.2017
Academic Advisor
University of Massachusetts Dartmouth
09.2010 - 07.2020
Academic Advisor
University of Massachusetts Dartmouth
02.2005 - 09.2010
Instructor
University of Massachusetts Dartmouth
02.2005 - 09.2010
Student Learning Specialist
Florida Community College
07.2003 - 06.2004
H.E.R.O. Advisor (Higher Education Readiness Opportunities)
MY-Turn Inc. – Brockton High School
05.2001 - 06.2003
Ph.D. - Leadership Studies
University of The Cumberlands
MS - Higher Education Administration
Southern New Hampshire University
BA - Sociology, Social Service Concentration
University of Massachusetts Dartmouth