Jessica Olko
Pass Christian,MS
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Uncle Joe’s. Proven ability to multitask and enhance guest engagement while managing high-pressure situations. Recognized for improving operational efficiency and performance through effective communication and quality control in various roles, including as a Hull Technician in the Navy.
Overview
10
10
years of professional experience
Work History
Server
Uncle Joe’s
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Course Maintenance Technician
Stonebridge Golf and Country Club
07.2022 - 09.2023
- Conducted routine inspections and preventive maintenance to ensure equipment longevity and functionality.
- Improved operational efficiency by swiftly addressing maintenance issues and implementing effective solutions.
- Repaired mechanical systems for minimizing downtime and maintaining productivity.
- Enhanced equipment performance with regular calibration and adjustments.
- Completed work orders to maintain facility safety and efficiency.
- Reduced repair times by efficiently diagnosing and addressing system faults.
Pest Control Technician
Adam’s Exterminators
08.2021 - 07.2022
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
Hull Technician
Navy
06.2015 - 06.2019
- Expedited repair timelines by developing detailed work plans based on technical drawings and blueprints.
- Boosted team productivity with effective communication during daily briefings regarding job assignments and safety protocols.
- Reduced maintenance costs through diligent inspections and identification of potential issues in piping systems.
- Optimized resource usage by managing inventory levels of materials and supplies required for hull repairs effectively.
- Demonstrated versatility by cross-training in related fields, enabling seamless support of other departments when needed.
Education
High School Diploma -
Valley High School
Valley, ALSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales expertise
- Quality control
- Performance improvement
- Relationship management
- Adaptable and flexible
- Multitasking
Timeline
Server
Uncle Joe’s
10.2024 - Current
Course Maintenance Technician
Stonebridge Golf and Country Club
07.2022 - 09.2023
Pest Control Technician
Adam’s Exterminators
08.2021 - 07.2022
Hull Technician
Navy
06.2015 - 06.2019
High School Diploma -
Valley High School
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