Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Olson

Fremont,CA

Summary

Self-motivated individual who maintained a top secret clearance for 6 years. Adept at prioritizing and completing tasks, making decisions independently and quickly. Able to multi-task to achieve individual and team goals.

Overview

23
23
years of professional experience

Work History

Relief/Housekeeper Assistant

Lucile Packard Children's Hospital Stanford
Palo Alto, CA
11.2017 - Current

Perform a variety of environmental service duties to maintain the hospital in a neat, sanitary condition, Rotate departments; Labor and delivery/OR, Maternity, NICU, SPD, Pharmacy, 2nd - 5th floors, contact and non-contact rooms, office and classrooms, Respond quickly to nurses, patients and staff request for immediate cleaning, mopping, restocking paper products, garbage pull, bio-hazard waste, sharp containers, bedding, move equipment and furniture in and around all areas, Daily discharge, In this job I work both in a team setting , assist lead and alone with no direct supervision

Leasing Agent

Ardenwood Forest Condominiums, Ardenbrook, Inc.
Fremont, CA
07.2017 - 03.2019

Meet and greet prospects in a professional manner, Conducted property tours, Scheduled move-ins, Assisted leasing manager with day-to-day tasks, Respond via email, telephone, walk-ins regarding apartment availability, Verify rental agreement , income, credit score, previous residency, current employment, process application through credit agency, Sign and explain rental agreement in details, Participated in team meetings with employees and management to maintain a smoothly community, Worked to resolve any resident or vendor issues, Distributed all apartment complex notices for 800+ units, Weekly current Market and Competitor survey that may impact the community's occupancy, rent collection including follow up with balance due letters and telephone calls, General administrative office duties

Noon Duty Supervisor

Fremont Unified School District
Fremont, CA
01.2017 - 06.2017

Supervise students during lunch and recess time to insure children are receiving their nutrition, Assist with opening their lunch containers and milk boxes, Monitor children on play structures, Interact with them playing ball and jump rope, Help clean tables and food left behind, Provide help when a child is injured, shoelace tying for safety

Receptionist/Accounts Payable and Receivable Clerk

Sonic Automotive Inc.- Honda of Hayward
Hayward, CA
10.2014 - 08.2015

Answered multi-line telephone system, determined callers need and routed to appropriate department, Took and delivered messages accurately, Receipts all monies received for all new and used deals, Deposit cash sales, Balance bank account and post daily bank entries, Review and verify invoices and check requests, prepare and perform check runs, Reconcile accounts payable translations, Research and process charge backs, return checks and bad checks, Research and resolve invoice discrepancies and issues, Maintain vendor files, Correspond with vendors and respond to inquires, Produce monthly reports, Assist with month end closing and inventory, Provide supporting documents for audits, Reconcile statements

Credit and Collection Specialist

Otis Spunkmeyer/ARYZTA
San Leandro, CA
05.2009 - 07.2012

Contact customers by telephone, emails, faxes regarding past due invoices, Ran weekly aging reports Business Intelligence, Utilized checks, proof of deliveries and settlement reports retrieved through Accuimage, Research and resolved all deductions and short payments with 45 days of invoice date, Maintained customer maintenance records and credit limits for assigned portfolio of 3000 accounts in SAP 6.4 verson, as well as MC2 and Business Process Control System, Referred delinquent accounts to outside collection agency, Issued check refund request with appropriate back-up paperwork, Monitored customer hold screen

Scheduling Coordinator

Dr. Michael Ricupito, Orthodontics
Fremont, CA
01.2008 - 07.2009

Responsible for schedule/rescheduling appointments, new patient calls, Greeted patients and visitors before and after treatment, Answered multiple lines, transferred calls and took , messages for doctor, Documented necessary chart entries for each interaction/transaction or patient inquiry, Scanned insurance and patient correspondence, Handled patient inquires regarding payments, account information and clinic treatment

Access Control Clerk/Employee Badging/Personnel Security Specialist

SecTek, Inc.
Moffett Field, CA
02.2001 - 01.2008

Interfaced with company and customer representatives, Prepared and issued identification badges, Processed monthly status reports and daily events, Directed and granted security entry, Detected fraudulent permanent resident alien cards, passports and legal documents, Answered multiple lines and transferred calls, Processed electronic fingerprints for Contractors/ Civil Servant employees, Prepared and submitted background investigations, Maintained personnel security files of investigation reports and clearance data, Provided outgoing clearance certification for individuals visiting other organizations, Security clearance briefing/debriefing, Adjudicated NACs, NACIs, SBIs, Fingerprints for Contractor and Civil Servants employees, Collected and reviewed documents for completeness, accuracy and in compliance with guidelines for SF85p and SF86s then submitted using e-QIP (Electronic Questionnaire for Investigation Processing) and JPAS, Developed and prepared various quarterly and monthly reports pertaining to SecTek employees for FSO, Reconciled records of departing employees to ensure all files were separated, background investigations were discontinued,

Education

High School Diploma -

Vista Alternative High School
Fremont, CA

Skills

Highly responsible, dedicated and organized

Excellent customer service skills

6 years of experience in Personnel Security

Experience in handing confidential information

Timeline

Relief/Housekeeper Assistant

Lucile Packard Children's Hospital Stanford
11.2017 - Current

Leasing Agent

Ardenwood Forest Condominiums, Ardenbrook, Inc.
07.2017 - 03.2019

Noon Duty Supervisor

Fremont Unified School District
01.2017 - 06.2017

Receptionist/Accounts Payable and Receivable Clerk

Sonic Automotive Inc.- Honda of Hayward
10.2014 - 08.2015

Credit and Collection Specialist

Otis Spunkmeyer/ARYZTA
05.2009 - 07.2012

Scheduling Coordinator

Dr. Michael Ricupito, Orthodontics
01.2008 - 07.2009

Access Control Clerk/Employee Badging/Personnel Security Specialist

SecTek, Inc.
02.2001 - 01.2008

High School Diploma -

Vista Alternative High School
Jessica Olson