Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Olson

Pasco

Summary

Results-driven HR professional with proven expertise in employee recruitment, training, and employee relations. Adept at building and maintaining positive relationships across all levels of an organization to foster a collaborative and productive work environment. Recognized for strong organizational skills, attention to detail, and a firm commitment to compliance with employment laws and regulations. Dedicated to supporting both employees and management through effective communication and strategic HR practices.

Overview

6
6
years of professional experience

Work History

HR Administrator

CRH Americas Materials
10.2021 - Current
  • Handled on-boarding process for newly hired employees, which included pre-employment drug screens, background checks, physicals, driving records and other required paperwork.
  • Assisted employees in understanding and navigating company policies, procedures, and benefits to ensure compliance and promote informed decision-making.
  • Managed benefits enrollment by answering questions and aiding employees with login details.
  • Assisted with writing job postings and job descriptions for boards.
  • Assisted in coordinating and facilitating candidate interviews, ensuring a smooth and professional interview experience.
  • Communicated with managers on hiring needs and subsequently provide candidate recommendations.
  • Pre-screened resumes prior to sending to hiring managers for consideration.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Administered and ensured compliance with random drug screening protocols across the Northwest Region, maintaining adherence to company policy and federal regulations.
  • Managed the Northwest region scholarship program, overseeing application review, selection, and award distribution.
  • Represented the organization at college and technical school career fairs to attract and engage potential candidates.

Assistant Manager

Hometown Study Hall
03.2021 - 09.2021
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
  • Monitored student progress and provided feedback and support.
  • Used variety of teaching methods to successfully help wide range of students.
  • Assisted the manager in preparing for preschool in the Fall by screening applicants and interviewing for a pre-school teacher.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.

Receptionist /Front Office Assistant

Mardon Resort
06.2019 - 09.2020
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Bachelor of Science - Human Resources Management

Eastern Washington University
Cheney, WA
09-2021

Associate of Arts - General Studies

Spokane Falls Community College
Spokane, WA
06-2019

Skills

  • Organizational Skills
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Flexible and Reliable
  • Multitasking Ability
  • Communication
  • Time Management

Timeline

HR Administrator

CRH Americas Materials
10.2021 - Current

Assistant Manager

Hometown Study Hall
03.2021 - 09.2021

Receptionist /Front Office Assistant

Mardon Resort
06.2019 - 09.2020

Bachelor of Science - Human Resources Management

Eastern Washington University

Associate of Arts - General Studies

Spokane Falls Community College

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