Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica O’Neil

Pace,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Patient Access Specialist

USA Health
08.2021 - Current
  • Billing for Covid team
  • Denials for OB practice
  • Unapplied reports
  • Posting of charges for 3 large departments
  • Insurance verification
  • Pre-payment plans
  • Coding


Practice Account Specialist/ Surgery Scheduler

MEDICAL CENTER CLINIC
07.2017 - 07.2021
  • Team Lead
  • Check in/ Check out patients
  • Scheduling, rescheduling, cancellation of appointments
  • Scheduling surgeries
  • Coordinating surgery with MD schedule, surgery center, and hospital
  • Preparing surgery packets
  • Obtaining authorizations
  • Posting payments
  • Reconciling money for department & cosmetic
  • Monthly reports
  • Working denials, auth & eligibility
  • Insurance verification
  • New patient referrals
  • Oversight of patient accounts

Receptionist

BROOKS FOOT & ANKLE
08.2016 - 05.2017
  • Check in
  • Scheduling, rescheduling, cancellation of appointments
  • Obtaining authorizations
  • Receiving new patient referrals

Scheduling Coordinator

BROOKS ORTHODONTICS
02.2015 - 08.2015
  • Check in/ Check out patients
  • Scheduling, rescheduling, cancellation of appointments
  • Sending Referrals
  • Receiving new patient referrals
  • Pulling Charts

Administrative Assistant

SACRED HEART CANCER CENTER
03.2010 - 10.2012
  • Check in/ Check out patients
  • Scheduling, rescheduling, cancellation of appointments
  • Collecting co-pays
  • Sending referrals
  • Receiving new patient referrals
  • Scheduling procedures
  • Insurance verification

Administrative Assistant

WILSON EYE CENTER
05.2009 - 01.2010
  • Check in/Check out patients
  • Updated and verified patient demographic and insurance information
  • Scheduling, rescheduling and cancellation of patient appointments
  • Maintenance and filing of patience charts.

Administrative Assistant/ Biller

SANTA ROSA MEDICAL GROUP
10.2006 - 01.2008
  • Updated and verified patient demographic and insurance information
  • Patient database management
  • Insurance billing and filing secondary insurance claims
  • Oversight and recording of accounts receivable
  • Posting of patient co-pays and insurance payments
  • Scheduling, rescheduling and cancellation of patient appointments
  • Maintenance and filing of patience charts.

Education

CAPPS MEDICAL INSTITUTE
Pensacola, FL
2006

Diploma - undefined

PACE HIGH SCHOOL
2005

Skills

  • Patient Contact
  • Delinquent Accounts Monitoring
  • Insurance Company Knowledge
  • System Updating
  • Authorization Verification
  • Medical Terminology
  • Phone and Email Etiquette
  • Organization and Time Management
  • Medical Services Administration
  • EMR
  • Patient Scheduling
  • Word Processing

Certification

CPR First Aid OSHA SKILLS Microsoft Applications (Word, Excel, Outlook)

Timeline

Patient Access Specialist

USA Health
08.2021 - Current

Practice Account Specialist/ Surgery Scheduler

MEDICAL CENTER CLINIC
07.2017 - 07.2021

Receptionist

BROOKS FOOT & ANKLE
08.2016 - 05.2017

Scheduling Coordinator

BROOKS ORTHODONTICS
02.2015 - 08.2015

Administrative Assistant

SACRED HEART CANCER CENTER
03.2010 - 10.2012

Administrative Assistant

WILSON EYE CENTER
05.2009 - 01.2010

Administrative Assistant/ Biller

SANTA ROSA MEDICAL GROUP
10.2006 - 01.2008

CAPPS MEDICAL INSTITUTE

Diploma - undefined

PACE HIGH SCHOOL

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Jessica O’Neil