Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Orange

Conroe,TX

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Offers over 4 years of customer service experience, both in-person and remote.

Overview

4
4
years of professional experience

Work History

Data Entry Clerk

Basset Hound Rescue
07.2023 - 05.2024
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Maintained a high level of accuracy and speed through continuous self-assessment.
  • Organized, sorted, and checked input data against original documents.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Entered data into various computer systems accurately using Excel Worksheet.
  • Resolved discrepancies in data entry activities for accurate, complete jobs.
  • Created spreadsheets for more efficient recordkeeping.

Receptionist

Hilton
04.2020 - 12.2023
  • Enhanced customer satisfaction by efficiently managing a high volume of incoming calls and greeting clients in a professional manner.
  • Improved client relations with exceptional communication skills, providing information on products and services as needed.
  • Collaborated with team members to ensure seamless coordination of daily operations and special events.
  • Increased office productivity through organization of filing systems, records, and correspondence.
  • Provided exceptional customer service through prompt response to inquiries via phone, email, or in-person visits.
  • Promoted a positive company image through courteous interactions with clients both over the phone or face-to-face encounters at the reception desk.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
  • Facilitated smooth workflow by accurately handling data entry tasks and updating client records in a timely manner.
  • Developed strong relationships with clients through attentive listening skills and genuine interest in their needs.

Education

High School Diploma -

Abeka Academy
Pensacola, FL
05.2023

Skills

  • Over 4 Years Customer Service
  • Community Oriented
  • Independent Worker
  • Resourceful
  • Technologically Inclined
  • Adaptability and Flexibility
  • Document Management and Organization
  • Document Preparation and Processing
  • Phone and Email Etiquette
  • Remote Work Experience

References

Dixie Dryden

Hilton

Manager

(936) 689-0397

dixie.rae90@gmail.com



Emilye Alfaro

Basset Hound Rescue

President

(512) 808-9393

emilye.a4173@gmail.com


Timeline

Data Entry Clerk

Basset Hound Rescue
07.2023 - 05.2024

Receptionist

Hilton
04.2020 - 12.2023

High School Diploma -

Abeka Academy

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Jessica Orange