Jessica Orr

Program Manager

• Led and developed a small team of people
• Assisted in program development and refinement
• Oversaw day to day operations of program
• Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
• De-escalated situations to prevent crisis between staff and clients
• Enforced rules and boundaries to ensure a safe space for everyone
• Built community partnerships to ensure positive coordination of care between agencies

Case Manager

• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
• Appropriately advocated for clients during appointments and meetings

Store Manager

• Inspired commitment in peers and leaders on regional level through story telling
• Effectively brought vision to life by generating new ideas and strategies during weekly meetings where store leaders were encouraged to be creative and inquisitive
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Shift Supervisor

• Created a daily plan to run shifts effectively while also supporting my team
• Managed break times and store operations on the floor
• Supported with inventory management
• Ensured food safety

Barista

• Provide exemplary customer service
• Maintained a clean and safe work environment