Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Ortega

The Bronx,NY

Summary

Enthusiastic individual, Bilingual speaker with strong focus on individual, teamwork and customer satisfaction.

I am organized and resourceful with the ability to handle various tasks.


Overview

11
11
years of professional experience

Work History

General Merchandiser /Cashier

Target
09.2018 - 12.2021
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
  • Executed revised sales plans and reset zones to incorporate new merchandise.
  • Managed inventory levels efficiently, ensuring consistent stock availability for high-demand products.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
  • Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.

Cashier

Duane Reade
09.2010 - 07.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Washington Irving
Manhattan, NY

Skills

  • Great Customer Service
  • Product Transport
  • Product Stocking / Restocking
  • Product Organization
  • Cleaning procedures
  • Safety Procedures
  • Teamwork and Collaboration
  • Cash Register Operations
  • Bilingual Speaker

Timeline

General Merchandiser /Cashier

Target
09.2018 - 12.2021

Cashier

Duane Reade
09.2010 - 07.2011

Washington Irving
Jessica Ortega