Jessica Ortega

The Bronx,NY

Summary

Enthusiastic individual, Bilingual speaker with strong focus on individual, teamwork and customer satisfaction.

I am organized and resourceful with the ability to handle various tasks.

years of professional experience

Target

The Bronx, NY

09.2018 - 12.2021

Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
Pushed and stocked product in multiple departments and consistently met time targets.
Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
Executed revised sales plans and reset zones to incorporate new merchandise.
Managed inventory levels efficiently, ensuring consistent stock availability for high-demand products.
Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.

Duane Reade

The Bronx, NY

09.2010 - 07.2011

Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Addressed customer needs and made product recommendations to increase sales.

Washington Irving

Manhattan, NY

Target

09.2018 - 12.2021

Duane Reade

09.2010 - 07.2011

Washington Irving