Jessica Ortiz

• Provided notes and reports on school day activities to primary teacher.
  teacher.
• Assisted students with assignments, fostering understanding and academic growth.
  
• Provided classroom instruction outlined in teacher's lesson plans.

• Maintained up-to-date records of clients interactions, progress, and outcomes in compliance with industry standards.
• Disputed inaccurate, outdated, or unverifiable information with credit bureaus and creditors on behalf of clients.

• Operated pallet jacks and forklifts to transport materials within the warehouse.
• Broke down and organized large, high pallets to ensure safe and efficient stocking and storage.

• Managed bar operations including opening and closing procedures, restocking supplies, and maintaining a clean, organized workspace.
• Delivered exceptional customer service by taking orders, preparing drinks, and serving food in a fast-paced environment.
• Trained and mentored new servers and bartenders on customer service, drink preparation, and company policies.
• Took regular inventory of bar and server supplies.

• Completed and submitted documentation associated with fueling activities.
• Ensured that all safety procedures were followed during fueling operations.

• Took regular inventory of front-of-house supplies and communicated with management to reorder stock.
• Supervised front-of-house operations during shifts, supporting staff and resolving guest issues quickly and professionally.
• Trained and onboarded new servers, ensuring adherence to company policies and service standards.
• Assisted with opening and closing duties, including cash handling, side work assignments, and cleanliness checks.