JESSICA ORTIZ
Aurora,IL
Summary
Motivated professional with quality control and data entry experience. Quickly learns new processes and adapts to various roles, demonstrating strong problem-solving abilities. Proficient in Microsoft Office and dedicated to maintaining accuracy and efficiency in tasks.
Overview
9
9
years of professional experience
Work History
Westell
Shipping and Receiving
Aurora, IL
01.2021 - Current
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted testing of software and systems to ensure quality and reliability.
- Managed incoming shipments, ensuring accurate documentation and inventory control.
Quality Control
Microdynamic Group
01.2020 - 01.2021
- Resolved customer service tickets and addressed phone inquiries, ensuring timely support and satisfaction.
- Followed established quality control guidelines when packing merchandise.
- Maintained quality control standards by testing applications before deployment.
- Performed quality control procedures to ensure accuracy of results.
Data Entry Clerk
Bernina
01.2018 - 01.2019
- Utilized Microsoft Excel and Word to maintain up-to-date and accurate inventory records.
- Created product labels for damaged items to ensure accurate inventory tracking.
- Entered customer data into internal systems accurately and efficiently.
- Verified and corrected discrepancies in data records for quality assurance.
- Managed confidential information in compliance with company policies.
Education
DIPLOMA -
EAST AURORA HIGH SCHOOL
Skills
- Quality Assurance
- Data Validation
- Inventory Management
- Microsoft Office
- Shipping
- Receiving
- Moderate - Advanced Computer user
- Problem-solving
- Organization
- Fast learner
- Adaptability
- Moderate - Advanced Computer user
Timeline
Westell
Shipping and Receiving
01.2021 - Current
Quality Control
Microdynamic Group
01.2020 - 01.2021
Data Entry Clerk
Bernina
01.2018 - 01.2019
DIPLOMA -
EAST AURORA HIGH SCHOOL