Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jessica Ortiz Robles

Deltona

Summary

Dynamic Dental Assistant with proven expertise at Dental Care of Deltona, enhancing patient retention through exceptional communication and education on oral hygiene. Proficient in digital X-ray technology and infection control, I streamline appointment scheduling and maintain meticulous patient records, contributing to a more efficient and patient-centered practice.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Dental Assistant position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dental Assistant

Dental Care of Deltona
05.2017 - Current
  • Assisted dentists with procedures, ensuring patient comfort and efficient workflow.
  • Prepared examination rooms and sterilized instruments to maintain safety standards.
  • Educated patients on oral hygiene practices and post-treatment care instructions.
  • Coordinated appointments and follow-ups, enhancing patient scheduling efficiency.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared patient x-rays and images for dentist review.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
  • Implemented waste reduction initiatives in clinic, promoting environmental sustainability.
  • Monitored patient comfort and safety during dental procedures.

Dental Assistant

Dr Z
12.2016 - 04.2017
  • Managed patient records using digital systems for accurate documentation and retrieval.
  • Monitored inventory levels of dental supplies, implementing reorder processes to prevent shortages.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.

Education

Dental Assistant - Dental Assistant

Concorde Career College
Orlando, FL
07-2011

Skills

  • Dental impressions
  • Dental radiography
  • Digital X-ray proficiency
  • Equipment sterilization
  • Appointment scheduling
  • Treatment room setup
  • Team collaboration
  • Patient scheduling
  • Cross-training capabilities
  • Infection control proficiency
  • Oral hygiene education
  • Patient education
  • Oral surgery assistance
  • Endodontic procedure assistance
  • Complex Problem-solving
  • Orthodontic procedure support
  • Dental terminology
  • HIPAA compliance
  • OSHA regulations
  • Dentrix proficiency
  • Instrument selection
  • Four-handed procedures

Certification

  • Certified Expanded Function Dental Assistant
  • Certified Radiology

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Dental Assistant

Dental Care of Deltona
05.2017 - Current

Dental Assistant

Dr Z
12.2016 - 04.2017

Dental Assistant - Dental Assistant

Concorde Career College