Jessica Osegueda
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Administrative Specialist IV
Kaiser Permanente
02.2022 - 07.2022
- Coordinate and schedule meetings; send invites, travel, time off
- Organize/schedule/coordinate conference rooms, catering, and equipment arrangements for meetings and/or conferences
- Attend a variety of meetings via TEAMS, create and send out agendas
- Take minutes and summaries action items for follow up
- Create and managed spreadsheets for tracking ANM's attendance, quality, and time
- Add new/transfer staff into TIME Management system
- Add new staff and/or change position detail, fill a position in talent requisitions
- Review and screen talent requisitions, call candidates to schedule interviews
- Support new hires in their new departments as needed
- Run and sort reports by Cost Centers with employee's information and send to managers for review
- Run Routine Reports for COE (Conditions of Employment), call employees to advise certifications for BLS and ACLS need to be renewed
- Print off cycle checks/last checks for managers
- Additional Administrative work for office and Unit Assistants: Manages Supply orders for office and all hospital departments such as forms, paper, office supplies, breakroom supplies, etc.; submit and route purchase orders and invoices for approval; confirm and compare invoices to orders when arrived and delivered to appropriate departments
- Order lunches/catering for hospital units
- Ensure that all discharge folders have all the correct forms and documents
- Greet vendors, visitors and patients that come in our office for questions or directions
- Basic office duties; copies, scans, data entry, file documents and answer calls.
IT Consultant/Project Manager
Kaiser Permanente
11.2004 - 02.2022
- Managed 5-9 specialty departments for all Kaiser Medical Office Buildings/facilities in the Northern California region
- Worked directly with Physician Technology Leads, managers, directors, and end user's groups who represented their departments at each Kaiser facility and/or medical office buildings to enhance and enable clinical operations and business processes, by leveraging existing EMR (Electronic Medical Record) smarttools and other technology to identify new EMR smarttools to integrate with Kaiser Permanente's business operations for efficient patient care
- Met 3 times a month with physician technology leads to build and/or work on clinical content and workflow design for department requests, testing, change requests and/or new smarttools in the EMR
- Prepare for the monthly department meetings with all the other technology clinician leads across the region
- Send out monthly invites and agendas to approx.15-45 clinicians via TEAMS
- Facilitate, present, demonstrate, record meetings, take minutes with highlighted action items to follow up on, track changes, action items, statuses updates, and document the next steps
- Knowledgeable and resourceful in the completion of projects with an ability to multitask and meet deadlines with little or no supervision
- Coordinate, lead and facilitate a variety of meetings with all levels of management to review enhancements for EMR and technology to improve and enhance efficient patient care
- Experienced in developing project plans which identify key issues and problems, leading and analyzing data and developing recommendations and plans of action
- Act as a liaison to key business stakeholders/leaders, upper management, and department managers to prepare them for department enhancements.
Education
Medical Office Procedures -
Andon College
Modesto, CASkills
- Microsoft Suite - Excel, Word, and PowerPoint
- Outlook/TEAMS
- EPIC (Electronic Medical Record) (Ambulatory and Inpatient) – All Smarttools
- Onelink
- OneNote
- Sharepoint
- Service Now
- Project Planning
- Time Management
- Business Administration
- Microsoft Office Proficiency
- Meeting Planning
Timeline
Administrative Specialist IV
Kaiser Permanente
02.2022 - 07.2022
IT Consultant/Project Manager
Kaiser Permanente
11.2004 - 02.2022
Medical Office Procedures -
Andon College
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