Jessica Osterberg
Littleton,CO
Summary
Highly-motivated Production Manager successful at achieving production goals on a consistent basis. Highly organized, forward-thinking, and creative in handling normal and challenging production problems. Known for great leadership and attention to detail.
Overview
11
11
years of professional experience
Work History
Production Manager
Lexitas Legal
Houston, TX
04.2022 - Current
- Manage a remote team to ensure accurate formatting and error-free legal transcripts, using diverse software and online tools to track progress and execute efficient quality control processes for timely completion.
- Lead production team to control workflow through task assignment and implementation of new, efficient processes.
- Successfully handle multiple tasks concurrently in a fast-paced setting, consistently meeting strict deadlines.
- Deliver professional customer service to guarantee maximum customer satisfaction.
- Customize job specifics according to individual clients' requirements.
- Collaborate with cross-functional teams to problem solve and devise effective strategies for tackling complex projects and streamline operations.
Legal Proofreader
Self Employed Services
Littleton, CO
10.2016 - 04.2022
- Proofread legal transcripts independently, adhering to court reporters' preferences.
- Met court reporters' deadlines to ensure timely submission of their work.
- Utilized Morson's English Guide for Court Reporters to fine-tune and guarantee accuracy in the completed transcript.
Content Manager
Madsportsstuff
Littleton, CO
03.2013 - 09.2016
- Developed, wrote, and scheduled social media posts on Facebook and Instagram.
- Increased brand awareness through the creation of customized content that resonated with both the brand and its customers.
- Created blog posts focused on various topics, such as seasonality, sports events, and more while implementing SEO strategies.
Education
Bachelor of Arts - Linguistics
University of Iowa
Iowa City, IASkills
- Process Improvement
- Workflow Management
- Quality Assurance
- Complex Problem-Solving
- Document Proofreading
- Relationship Building
- Delegating assignments
- Clear Communication
- Good eye for detail
- Deadline-driven
- Project Management
- Cross-Functional Collaboration
- Continuous improvements
- Strong leadership abilities
- Customer Support
Timeline
Production Manager
Lexitas Legal
04.2022 - Current
Legal Proofreader
Self Employed Services
10.2016 - 04.2022
Content Manager
Madsportsstuff
03.2013 - 09.2016
Bachelor of Arts - Linguistics
University of Iowa