Summary
Overview
Work History
Education
Skills
Telephone
Skills Capabilities
Qualifications Summary
Certification
Timeline
Generic

MICHAEL BROWN

Bronx,NY

Summary

Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Security Guard Individual Contractor

Self Employed
08.2001 - Current
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
  • Responded quickly to incidents and assessed active situations for security concerns
  • Responded quickly to emergency situations to assess and deflect issues
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment
  • Checked and verified photo identification prior to granting facility access

Security Guard

Allied Barton
04.2015 - Current
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
  • Answer alarms and investigate disturbances
  • Circulate among visitors, patrons, or employees to preserve order and protect property
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
  • Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection
  • Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
  • Answer over 100 telephone calls daily to take messages, answer questions, and provide information during non-business hours or when switchboard is closed
  • Warn persons of rule infractions or violations, and apprehend or evict violators from premises.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Cleaner Transit Authority

New York City Transit Authority
11.2017 - Current
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Trained new employees on proper protocols and customer service standards

Education

High School Diploma -

EASTSIDE COMMUNITY HIGH SCHOOL
New York, NY
06.2005

Skills

  • Laundry
  • Quality Assurance
  • Chemical Handling
  • Waste Management
  • Cleaning and Sanitizing
  • Hazardous Material Handling
  • Complex Problem-Solving
  • Customer Service
  • Team Collaboration
  • Facility Maintenance
  • Strong Work Ethic
  • Attention to detail
  • Confidentiality awareness
  • Organizational skills
  • Effective communication

Telephone

347-862-6470

Skills Capabilities

  • Self-motivated, ability to handle multiple tasks simultaneously.
  • Strong customer relations / service skills.
  • Capable of prioritizing and assuring confidentiality.
  • Handle crisis situations in a calm and capable manner
  • A positive and confident personality blended with a strong work ethic.

Qualifications Summary

I am a Professional individual seeking employment in the Security field. I am a reliable, dependable, and hardworking individual who possesses effective communication skills. I am eager to learn and will rise quickly to any challenge.

Certification

NYS Security Guard License

Timeline

Cleaner Transit Authority

New York City Transit Authority
11.2017 - Current

Security Guard

Allied Barton
04.2015 - Current

Security Guard Individual Contractor

Self Employed
08.2001 - Current

High School Diploma -

EASTSIDE COMMUNITY HIGH SCHOOL

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MICHAEL BROWN