Jessica Oxley

I am a lead three year old teacher. Here are a few responsibilities I have.

• Reviewed facility environment, removed concerns and optimized for children's safety.
• Administered assessments for each child and tracked results.
• Completed documentation on individual children and teachers for recordkeeping.
• Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
• Greeted customers and visitors in-person and via telephone calls.
• Met with parents to resolve conflicting educational priorities and issues.
• Created new lesson plans based on course objectives.

• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate management instruction.
• Indexed, cataloged and stored physical records.
• Performed diverse office assistance functions as required.
• Managed reception activities, including greeting visitors, answering phones and maintaining the front desk in an organized manner.
• Typed and compiled documents, answered phones and completed paperwork for the office.
  
• Devised systems of organizing records, contracts, agendas and reports to maintain order and improve information tracking.
• Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery.
• Addressed customer service inquiries thoroughly and quickly.
• Answered multi-line phones and directed calls to the proper departments.
• Worked independently and under guidance to master general clerical tasks.
  
• Managed daily office operations, including client account, supply, inventory and records management.
  
• Performed general administrative duties, including copying, faxing and filing.
• Operated office photocopiers, coordinated travel arrangements, maintained office bulletin board and assisted staff with clerical or procedural requirements.

• Trained new cashiers on procedures, customer service and sales techniques.
• Examined merchandise for signs of tampering or damage prior to processing returns and exchanges.
• Kept checkout areas clean and neat to maintain a professional appeal.
• Created and maintained cash reports at end of each shift.
• Processed payments by check, cash, debit and credit and maintained accurate drawers.
• Described products and services in detail.
• Accepted both cash and credit card payments according to established company procedures.
• Reported security and service incidents to management.
• Provided customers with product location or information according to requirements.
• Monitored customers for signs of theft or suspicious activities.
• Stocked and maintained inventory levels according to store policies.
• Kept work areas clean, neat and organized for maximum productivity.
• Bagged groceries and updated store databases.
• Restocked and fronted checkout merchandise to increase sales.
• Checked drawer to ensure adequate cash and coin for transactions.
• Responded to customer requests and directed to merchandise.
• Notified management of security, vandalism and theft concerns.
• Greeted customers promptly.
• Assisted on sales floor as needed to maintain service standards.
• Scanned items, weighed special purchases and entered codes to properly price items.
• Processed customer returns.
• Scanned goods, collected payments and issued refunds, receipts and change.