Jessica Ozuna
Suisun,CA
Summary
Patient Registered Behavior Technician with 3 years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. In-depth knowledge of treatment plans and modification strategies. Skilled relationship-builder with first-rate communication and time management abilities. Committed to promoting development of functional skills and independence. Seasoned Registered Behavior Technician with a proven track record at Soliant Healthcare, excelling in Applied Behavior Analysis and crisis management. Demonstrated success in enhancing client independence and behavior through innovative interventions and effective communication strategies. Skilled in fostering significant client progress and safety, leveraging both hard and soft skills to exceed employer expectations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Soliant Healthcare
08.2022 - 05.2024
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Behavior Interventionist
Behavior Matters
03.2021 - 08.2022
- Maintained records of ongoing assessments and documentation of updates.
- Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
- Promoted positive behavior change through consistent reinforcement and appropriate consequences.
- Improved student behavior by developing and implementing tailored intervention plans.
Sales Consultant
CarMax
05.2018 - 03.2021
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
Education
High School Diploma -
Antioch High School
Antioch, CA06.2007
Skills
- Applied Behavior Analysis
- Social Skills Development
- Discrete Trial Training
- Token Economy Systems
- Natural Environment Training
- Group Instruction
- Activity Schedules
- Problem-Solving
- Multitasking
- Crisis Management
- Crisis Intervention
- Reinforcement Procedures
Certification
- RBT - Registered Behavior Technician
Languages
Spanish
Native or Bilingual
Timeline
Registered Behavior Technician
Soliant Healthcare
08.2022 - 05.2024
Behavior Interventionist
Behavior Matters
03.2021 - 08.2022
Sales Consultant
CarMax
05.2018 - 03.2021
High School Diploma -
Antioch High School
- RBT - Registered Behavior Technician
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