Jessica Pacheco
Denver,DC
Summary
Compassionate and dedicated Respite Care Provider with experience at Williams World, skilled in emotional support and hygiene maintenance. Proven ability to enhance patient comfort and foster trust, while effectively coordinating healthcare needs. Recognized for optimizing care environments and ensuring client satisfaction through attentive and personalized service. CPR certified and committed to ongoing education.
Overview
13
13
years of professional experience
Work History
Respite Care Provider
Williams World
Denver, CO
01.2020 - Current
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
Lead Pharmacy Technician
King Soopers
Lakewood, CO
02.2012 - Current
- Supervised Number pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Enhanced pharmacy efficiency by streamlining prescription processing and medication dispensing procedures.
- Maintained compliance with all federal and state regulations related to pharmaceutical operations, ensuring accurate record-keeping and documentation practices.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
Education
High School Diploma -
John F Kennedy
Denver, CO05.2007
Skills
- Emotional support
- Hygiene maintenance
- Recreational activities
- Healthcare coordination
- Transportation services
- Patient monitoring
- Meal preparation
- Physical therapy assistance
- Compassionate caregiving
- Housekeeping tasks
- Developmental disabilities expertise
- Personal care assistance
- Nutritional support
- Adaptive equipment use
- Disability awareness
- Teamwork and cooperation
- Safety precautions
- Continuing education
- CPR training
- Client assessment
- Fast learner
- Critical thinking
- Problem identification
- Client satisfaction
- Ability to lift
- Bedside care
- Caring companionship
- Schedule management
- CPR certification
- Certified in CPR/AED
- Medication management
- Personal care aide
- Resident care associate
- Wound care
- Meal planning and preparation
Languages
Spanish
Native or Bilingual
Timeline
Respite Care Provider
Williams World
01.2020 - Current
Lead Pharmacy Technician
King Soopers
02.2012 - Current
High School Diploma -
John F Kennedy