Overview
Work History
Education
Skills
Timeline
Generic

Jessica Padgett

Archie,MO

Overview

2026
2026
years of professional experience

Work History

Cashier Team Lead

Caseys General Stores Inc
  • Supervised daily operations and workflow of cashier team to ensure efficiency and customer satisfaction.
  • Trained new cashiers on point-of-sale systems and customer service best practices.
  • Resolved customer inquiries and complaints, enhancing overall shopping experience.
  • Monitored cash handling procedures to maintain accuracy and minimize discrepancies.
  • Implemented process improvements that streamlined checkout procedures and reduced wait times.
  • Developed training materials for team members to enhance product knowledge and service skills.
  • Conducted regular performance evaluations, providing constructive feedback to team members.
  • Collaborated with management on inventory control strategies to optimize stock levels at checkout counters.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Trained team members on cash register operation and cash handling.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Operated POS cash register and equipment to collect payments.
  • Increased customer loyalty and retention.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Monitored areas for security issues and safety hazards.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
  • Conducted regular audits of register funds to minimize potential losses due to theft or error.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Collaborated with management to develop strategies for improving the overall shopping experience.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Home Health Aide

Burd Home Health
05.2025 - Current

Cleaning dusting changing linens taking care of family members

Cashier

Walmart
07.2017 - 05.2025
  • Processed customer transactions accurately and efficiently at point of sale.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Handled cash, credit, and electronic payments following company protocols.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Monitored inventory levels at checkout and communicated restock needs to management.
  • Resolved customer complaints professionally, ensuring satisfaction and loyalty.
  • Trained new cashiers on register operation and customer service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Increased sales of promotional items by informing customers about current offers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Set up new sales displays each week with fresh merchandise.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Cashier

Phillips 66
01.2012 - 05.2018

Cleaning dusting changing linens taking care of family members

Education

High School Diploma - High School Diploma

Belton High School
Belton, MO
06.2009

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Positive attitude
  • Punctual and reliable
  • Flexible schedule
  • Team management
  • Cash register operation
  • Cash handling expertise
  • Store opening and closing
  • Money handling
  • Cashier training
  • Product restocking
  • Product knowledge
  • New hire training
  • Opening and closing procedures
  • Payment processing
  • Workflow coordination
  • Coaching and mentoring
  • Cash drawer reconciliation
  • Transaction management
  • POS systems
  • Adaptability and dependability
  • Team collaboration
  • Merchandise stocking
  • Shift scheduling
  • Policy enforcement
  • Safety rules
  • POS system operation
  • POS system
  • POS system proficiency
  • Loss prevention
  • Deposit preparation
  • Fraud prevention
  • Merchandise zoning
  • Merchandising guidelines
  • Procedure enforcement
  • Retail merchandising
  • Store policies enforcement
  • Transaction approvals
  • Upselling strategies
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Clear communication
  • Empathy and patience
  • Customer engagement
  • Workload prioritization
  • Escalation handling
  • Conflict resolution
  • Staff motivation
  • Performance monitoring
  • Basic math
  • Hospitality and accommodation
  • Data entry accuracy
  • Honest and dependable
  • Customer assistance
  • Reliable and responsible
  • Creative thinking
  • Cash register operations
  • Customer transactions
  • Cash handling and management
  • Issue resolution
  • Cash management
  • Cleaning and sanitizing
  • Cash register systems
  • Active listening
  • Customer relations
  • Upselling
  • Adaptable and flexible
  • Employee training
  • Cash drawer balancing
  • Cooperative attitude
  • Order taking
  • Work task prioritization
  • Basic mathematics
  • Relationship building
  • Payment collection
  • Policies and procedures
  • Credits and refunds
  • Purchase assistance
  • Coin and currency counting
  • Retail operations
  • Analytical thinking

Timeline

Home Health Aide

Burd Home Health
05.2025 - Current

Cashier

Walmart
07.2017 - 05.2025

Cashier

Phillips 66
01.2012 - 05.2018

Cashier Team Lead

Caseys General Stores Inc

High School Diploma - High School Diploma

Belton High School
Jessica Padgett