Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jessica Pagan

3442 2nd Ave S. St Petersburg,FL

Summary

Dynamic healthcare professional with extensive experience at Vision Care Center. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Certified Ophthalmic Assistant

Pasadena Eye Center
06.2021 - Current
  • Conducted preliminary eye assessments and gathered patient medical histories for accurate diagnosis.
  • Assisted ophthalmologists during procedures, ensuring patient comfort and adherence to protocols.
  • Educated patients on proper contact lens care and post-operative instructions to enhance compliance.
  • Utilized electronic health record systems to maintain accurate patient information and streamline workflow.
  • Safeguarded patient privacy, adhering to HIPAA regulations while handling sensitive information.
  • Administered ophthalmic drops and ointments, focusing on patient comfort.
  • Ensured patient safety, conducting thorough sterilization of ophthalmic instruments and equipment.
  • Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
  • Streamlined workflow in a fast-paced environment, coordinating tasks with fellow team members for optimal productivity.
  • Participated in continuing education programs to stay current on industry advancements and best practices in ophthalmic assistance.
  • Performed critical measurements for surgical cases, contributing to favorable outcomes in vision correction procedures.
  • Measured intraocular pressure using Goldman and Tonopen tonometry process.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
  • Instilled anesthetic drops and assisted in laser treatments and minor procedures.
  • Used Lensometer to measure and record lens power of existing prescriptive spectacles.
  • Measured and recorded visual acuity and color vision testing.
  • Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
  • Cleaned or sterilized ophthalmic or surgical instruments.

Paraoptometric Technician

St. Lucy's Eye Center
02.2019 - 01.2020
  • Assisted optometrists in performing examinations, enhancing patient flow and operational efficiency.
  • Assisted in fitting patients with contact lenses or eyeglasses, resulting in improved vision and comfort for patients.
  • Supported doctors in diagnosing eye conditions by conducting essential diagnostic tests such as visual acuity measurements and optical coherence tomography scans.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Cleaned or sterilized ophthalmic or surgical instruments.

Optometric Technician /Ophthalmic Scribe

Sevigny & Johnson Eye Care
11.2015 - 02.2019
  • Conducted patient screenings, including visual acuity tests and tonometry.
  • Educated patients on contact lens care and proper eyewear usage.
  • Supported optometrists during examinations by preparing patients and documenting findings.
  • Trained new staff on office procedures and equipment operation for optimal efficiency.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Supported optometrists during emergency cases, aiding in prompt treatment and resolution of urgent issues.
  • Identified issues during preliminary exam and addressed concerns with physician.

Education

Computer Science / Associate Degree -

Globelle Technical Institute
Vega Baja, Puerto Rico
05-2004

High School Diploma -

Lino Padron Rivera
Vega Baja, PR
05-2003

Skills

  • Patient care

  • Eye examination support

  • Patient communication

  • Perform preliminary exams including taking patient histories, visual acuity, pupil tests, gross confrontational fields, refractometry, applanation tonometry

  • Assist with routine tests, treatments, and minor surgeries including administering anesthetics and dilating drops and relaying prescriptions to pharmacy

  • Familiar with medications and ocular disease processes

  • Knowledge of medical office practices and medical terminology

  • Instruct patients regarding insertion and removal techniques, disinfecting, cleaning, storing and care of contact lenses

  • Minor calibration of equipment

  • Bi-lingual English / Spanish

  • Neutralizes eyeglasses by either manual or automated lensometry

  • Performs corneal pachymetry, OCT, VF, A-Scan, B-Scan, Topography, AR

Certification

  • Certified Ophthalmic Assistant - IJCAHPO
  • Paraoptometric Certification - AOA


Languages

English
Spanish

Timeline

Certified Ophthalmic Assistant

Pasadena Eye Center
06.2021 - Current

Paraoptometric Technician

St. Lucy's Eye Center
02.2019 - 01.2020

Optometric Technician /Ophthalmic Scribe

Sevigny & Johnson Eye Care
11.2015 - 02.2019

Computer Science / Associate Degree -

Globelle Technical Institute

High School Diploma -

Lino Padron Rivera

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