Seeking a position to leverage exceptional communication and customer service skills, while pursuing professional growth and advancement opportunities.
Overview
14
14
years of professional experience
Work History
Housekeeping Room Attendant
Hilton Garden Inn Hotel
07.2023 - Current
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Home Health Aide
Aveanna Heathcare
10.2019 - Current
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Security Guard
Allied Universal Security
01.2018 - 04.2019
Greet personnel in personal manner
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized persons
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Customer Service Assistant
The Fresh Grocer
01.2015 - 01.2017
Resolved customer issues occurring within the store
Aided customers with problems and concerns
Handled and tended money in the form of cash, credit cards, bill payments, and money orders