Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Parker

Montgomery,AL

Summary

Hardworking and passionate job seeker with strong interpersonal skills. Ready to help team achieve company goals.

Overview

10
10
years of professional experience

Work History

Tutor

Testrocker Inc.
10.2021 - Current
  • Taught students remotely using online video chat platform and other delivery channels.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Monitored student progress and provided feedback and support.

Gift Shop Associate

Adams Drugs
08.2019 - 10.2021
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.

ESL Tutor

International English Prep Academy
08.2019 - 01.2020
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
  • Monitored student progress and provided feedback and support.
  • Developed methods to motivate and engage students in learning.

Tutor

Huntington Learning Center
09.2018 - 08.2019
  • Used tested curriculum to help students learn exam skills to prepare for the ACT.
  • Assisted in administrative duties, including taking payments, filing documents, and operating a multi-line phone system.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Motivated students with accurate feedback and positive reinforcement.

Financial Aid Assistant

Lipscomb University
01.2018 - 03.2018
  • Responded to general student inquiries and forwarded more complex inquiries to the appropriate person.
  • Assisted the Financial Aid department by answering phone calls, replying to emails, posting on the Financial Aid social media accounts, and assisting students with questions about aid.

Tutor

Huntington Learning Center
06.2015 - 10.2017
  • Used tested curriculum to help students learn exam skills to prepare for the ACT.
  • Assisted in administrative duties, including taking payments, filing documents, and operating a multi-line phone system.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Motivated students with accurate feedback and positive reinforcement.

Cashier

Petsmart
04.2015 - 06.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Customer Service Associate

Gigi's Cupcakes
08.2013 - 04.2015
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Decorated cupcakes and replenished bakery items in display cases.
  • Processed customer orders and payment transactions.

Education

Bachelor of Arts - English

Faulkner University
Montgomery, AL
2016

Skills

  • ACT and SAT Tutoring
  • Composition Writing
  • Small Group Reading Instruction
  • Administrative and Office Support
  • Documentation
  • Grammar
  • Conflict Resolution
  • Professional Telephone Demeanor
  • Proofreading

Languages

Spanish
Limited Working

Timeline

Tutor

Testrocker Inc.
10.2021 - Current

Gift Shop Associate

Adams Drugs
08.2019 - 10.2021

ESL Tutor

International English Prep Academy
08.2019 - 01.2020

Tutor

Huntington Learning Center
09.2018 - 08.2019

Financial Aid Assistant

Lipscomb University
01.2018 - 03.2018

Tutor

Huntington Learning Center
06.2015 - 10.2017

Cashier

Petsmart
04.2015 - 06.2015

Customer Service Associate

Gigi's Cupcakes
08.2013 - 04.2015

Bachelor of Arts - English

Faulkner University

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Jessica Parker