Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Pasztornyicky

Little Egg Harbor

Summary

Dynamic leader with a proven track record at Pauls Delicatessen, enhancing customer satisfaction and mentoring teams for peak performance. Skilled in staff management and effective communication, adept at problem resolution and multitasking. Demonstrates adaptability with a positive impact on workplace efficiency and service quality.


Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

11
11
years of professional experience

Work History

Manager

Pauls Delicatessen
05.2022 - 01.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.

Waitress

Pub Of Ave Maria
04.2018 - 06.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Waitress

Vicki’s Corner Cafe
09.2017 - 01.2018
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Cashier

Advantage Vapors
11.2016 - 04.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Cashier

Pinky Shrimps Seafood Market
06.2014 - 08.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Southern
Manahawkin, NJ
06-2016

High School Diploma -

Ocean County Vocational Technical School
Brick Township, NJ
06-2016

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff training and development
  • Staff management
  • Shift scheduling
  • Effective communication
  • Positive attitude
  • Problem resolution
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking

Timeline

Manager

Pauls Delicatessen
05.2022 - 01.2025

Waitress

Pub Of Ave Maria
04.2018 - 06.2018

Waitress

Vicki’s Corner Cafe
09.2017 - 01.2018

Cashier

Advantage Vapors
11.2016 - 04.2017

Cashier

Pinky Shrimps Seafood Market
06.2014 - 08.2016

High School Diploma -

Southern

High School Diploma -

Ocean County Vocational Technical School

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Jessica Pasztornyicky