Jessica Patino
Escondido,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented and knowledgeable skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational Spansh/English abilities.
Overview
9
9
years of professional experience
Work History
Chiropractic Assistant
Herring chiropractic
08.2016 - 05.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Assisted with medical coding and billing tasks.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Medical Assistant Volunteer
Neighborhood Health Care
02.2017 - 04.2017
- EMR
- Vital Signs
- Lab Test
- Patient Check in/Out Ecw, Schedule Appointments
Caregiver
Silverado Memory Care
10.2016 - 02.2017
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Personal Assistant, Lead Caregiver
ActiveCare BressiRanch
07.2015 - 09.2016
- Assisting residents with everyday living using toilet, bathing, feeding and dressing
- Lead caregiving responsibilities making sure all residents are being cared for properly by the caregiving staff
- Making sure all staff is reporting all incidents and care they had provided
- Worked with Alzheimer's and Dementia
Front Desk/Receptionist
Caregiver, Tech, Pacifica Senior Living
02.2013 - 07.2015
- Referrals, Assisting residents with everyday living using toilet, bathing and washing, dressing
- Provided assistance to residents who have limited mobility by helping them walk or transporting them to wheelchair and beds
- Med-Tech duties included administration tasks such as answering phones, faxing and providing documentation of care
- Handling and responsible for all medications making sure residents receive the right dose and medication at the right time.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored patient responses to medication to report adverse reactions quickly.
Education
Escondido Adult School
2014
Certificate - Medical Assisting
UEI College
San Marcos, CA03.2011
Skills
- Patient Eligibility Requirements
- Calendar and Appointment Management
- Electronic Charting
- Administrative Duties
- Walking Transfers and Mobility
- Exam Room Preparation
- Patient File Updates
- Answer Telephones
- Team Leadership
- Patient Charting
- Office Coordination
Additional Information
- Authorized to work in the US for any employer
Timeline
Medical Assistant Volunteer
Neighborhood Health Care
02.2017 - 04.2017
Caregiver
Silverado Memory Care
10.2016 - 02.2017
Chiropractic Assistant
Herring chiropractic
08.2016 - 05.2022
Personal Assistant, Lead Caregiver
ActiveCare BressiRanch
07.2015 - 09.2016
Front Desk/Receptionist
Caregiver, Tech, Pacifica Senior Living
02.2013 - 07.2015
Escondido Adult School
Certificate - Medical Assisting
UEI College
Similar Profiles
Harper HerringHarper Herring
Data Entry Clerk at Schaffer Herring PLLCData Entry Clerk at Schaffer Herring PLLC
Elyssia GonzalesElyssia Gonzales
Bank Teller at Herring BankBank Teller at Herring Bank
Landon HerringLandon Herring
Farm Manager at Herring Farms, Inc.Farm Manager at Herring Farms, Inc.
Maria A Linares FabianMaria A Linares Fabian
Housekeeping Shift Supervisor at Harrah's Resort Southern CaliforniaHousekeeping Shift Supervisor at Harrah's Resort Southern California
Kyle AllenKyle Allen
Research and Development Engineer at Baker TillyResearch and Development Engineer at Baker Tilly