Jessica Payne
Philadelphia,PA
Summary
Accomplished Assistant Director with a proven track record at Brightside Academy, enhancing customer service standards and spearheading a team of 10 for optimal efficiency. Expert in financial management and staff leadership, I excel in data analysis and project management, significantly improving operational workflows and team performance.
Overview
4
4
years of professional experience
Work History
Assistant Director/Office Coordinator
Brightside Academy
Philadelphia, PA
02.2024 - Current
- Established standards of excellence for customer service delivery throughout the organization.
- Oversaw the maintenance and updating of organizational databases and records.
- Conducted performance evaluations and recommended areas for improvement.
- Developed and managed a team of 10 employees to ensure efficient operations of the organization
- Delegated work to staff, setting priorities and goals.
Assistant Director
Lene's Daily Childcare
Philadelphia , PA
06.2023 - 01.2024
- Prepared financial reports and presentations for executive leadership review.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
- Created and updated records to document employee and participant information.
- Resolved conflicts between staff members or between staff and families.
- Coordinated daily activities such as meals, rest periods, outdoor playtime and learning activities.
- Monitored financial budgets related to childcare operations.
Lead Teacher
Tiny Tech Learning Lab
Philadelphia , PA
08.2022 - 05.2023
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
- Implemented behavior management strategies to maintain classroom discipline.
Lead Teacher (Kindergarten Prep)
Right Steps of Rittenhouse
Philadelphia, PA
12.2021 - 07.2022
- Evaluated and improved classroom environment to promote ultimate learning experiences.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Substitute Teacher
Childcare Careers
Philadelphia, PA
12.2020 - 07.2021
- Monitored student progress throughout the day.
- Collaborated with other teachers to ensure student success.
- Encouraged student participation and active learning in the classroom.
- Promoted a safe and secure atmosphere within the classroom setting.
Education
Bachelor of Arts - Psychology
Temple University
Philadelphia, PA05-2017
Skills
- Data analysis
- Staff management
- Google drive
- Financial management
- Task delegation
- Project management
Timeline
Assistant Director/Office Coordinator
Brightside Academy
02.2024 - Current
Assistant Director
Lene's Daily Childcare
06.2023 - 01.2024
Lead Teacher
Tiny Tech Learning Lab
08.2022 - 05.2023
Lead Teacher (Kindergarten Prep)
Right Steps of Rittenhouse
12.2021 - 07.2022
Substitute Teacher
Childcare Careers
12.2020 - 07.2021
Bachelor of Arts - Psychology
Temple University
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