Jessica Pearson
Pasadena,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Good decision-making and team-building abilities with open and clear communication skills. Experienced in fast-paced environments and adaptable to last-minute changes, and thrives under pressure.
Overview
3
3
years of professional experience
Work History
Production Supervisor
The Mundy Companies
Clute, TX
10.2021 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows, and followed warehouse safety protocols, including wearing protective equipment.
- Collaborated with other departments to coordinate workflow processes between teams.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Inspected equipment for wear, specifications adherence and issues.
- Provided assistance with troubleshooting production issues as they arose.
- Trained new employees on proper operation of packaging equipment.
- Maintained records of production output, downtime, waste, scrap.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Monitored employee performance and provided feedback on areas for improvement.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Led and complied with safety and wellbeing efforts on assigned shift.
- Read orders to obtain item numbers and locate merchandise in bins or in designated rows.
Lead Production/Process Technician and Shift Lead
The Mundy Companies
Clute, TX
10.2021 - Current
- Trained new employees on safe work practices within the plant environment as well as machine operation techniques.
- Performed comprehensive quality control assessments on each stage of packaging process to maintain high standards of product integrity.
- Ensured the quality of all merchandise, including Feed Grade, through rigorous product inspections before dispatch.
- Identified opportunities for cost savings through improved operating efficiencies or reduction in waste materials.
- Conducted regular inspections of machinery components to ensure they were functioning properly.
- Developed and implemented process improvement plans to reduce cycle time, improve efficiency, and increase quality.
- Performed preventive maintenance activities on plant equipment such as lubrication, cleaning, filter changes.
- Performed troubleshooting on automated systems to identify root causes of process issues and implement corrective actions.
- Developed and updated standard operating procedures (SOPs) for process operations.
- Maintained accurate records of process parameters and production volumes.
- Worked closely with management staff in developing strategies for improving productivity levels.
- Inspected machinery and equipment to quickly diagnose malfunctions.
- Operated and maintained production equipment to ensure efficient workflow and meet production targets.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Provided training and guidance to new production technicians on equipment operation and safety procedures.
- Kept production logs and maintained job material inventory.
- Implemented company policies consistently across all shifts.
- Provided guidance and support to other team members as needed.
Shipping and Receiving Forklift Operator
The Mundy Companie
Clute , TX
10.2021 - Current
- Maintained high standards of quality control throughout the entire shipping and receiving process.
- Worked closely with other team members to ensure efficient operation of shipping and receiving department.
- Picked orders and prepared for shipping and receiving of incoming products.
- Followed all established policies and procedures regarding shipping and receiving process.
- Inspected freight for damage or missing parts prior to shipping and receiving.
- Managed stock rotation ensuring that older stock is used first.
- Checked finished products for quality assurance before loading them onto trucks to ensure accuracy.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Ensured all safety protocols were followed while operating the forklift.
- Provided assistance in training new employees on proper operation of forklifts and other material handling equipment.
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Completed paperwork related to deliveries including bills of lading, packing slips.
- Operated forklift to transport goods throughout warehouse, to the correct locations, documented inventory changes, as well as staging goods on the loading dock.
- Communicated with supervisor and other warehouse staff to coordinate work.
Shipping and Receiving Clerk
The Mundy Companies
Clute, TX
10.2021 - Current
- Inspected outgoing packages for damage before sealing them up for shipment.
- Coordinated with vendors on shipping schedules and backorders.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Confirmed accurate delivery numbers, product numbers, and shipping address for enhanced customer satisfaction.
- Successfully employed Xcel, Word, and corresponding emails in providing customer service.
- Maintained accurate records of all goods received and distributed in the warehouse.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Prepared documentation to track and report on damaged or missing items.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
Education
Some College (No Degree) - Patient Care Technician
Northwest Louisiana Technical College
Minden, LASome College (No Degree) - Medical Billing and Coding
The College of Health Care Professions
Houston, TXSkills
- Production target management
- Schedule Management
- Quality Control
- Audit management
- Materials Handling
- Assembly and production
- Equipment monitoring
References
References available upon request.
Timeline
Production Supervisor
The Mundy Companies
10.2021 - Current
Lead Production/Process Technician and Shift Lead
The Mundy Companies
10.2021 - Current
Shipping and Receiving Forklift Operator
The Mundy Companie
10.2021 - Current
Shipping and Receiving Clerk
The Mundy Companies
10.2021 - Current
Some College (No Degree) - Patient Care Technician
Northwest Louisiana Technical College
Some College (No Degree) - Medical Billing and Coding
The College of Health Care Professions
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