Jessica Peavey
Hoover/ Destin,AL/ FL
Summary
Detail-oriented Loan Officer Assistant and Closing Coordinator knowledgeable about pre-qualification and closing documents, title searches and disbursements. History of completing multiple closings simultaneously under tight timelines. Excellent relationship-building and project management skills gained during 10+ years of related experience.
Overview
9
9
years of professional experience
Work History
Closing Coordinator
Tiber Capital Group
Capital Heights, MD
11.2021 - 06.2022
- Audited new residential contracts for completion and accuracy
- Managed intake of files into pre closing
- Coordinated closing dates with attorneys, agents, and sellers
- Validated and audited final signed documents in accordance with state, county and investor guidelines.
- Managed closing calendar by date and ensuring contracts do not expire
Mortgage Loan Officer Assistant
First Centennial Mortgage
Camas, WA
08.2020 - 02.2021
- Tracked loan throughout underwriting and maintain communication regarding status of loan with all parties involved (loan officer, realtors, attorneys)
- Scheduled loan closings with attorney and ensure all required documents and funds have been received and logged
- Documented borrower's information in loan processing system and resolved any discrepancies.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with borrowers to guide through loan closing process and skillfully handle any concerns.
- Coordinated with realtors and title companies to identify discrepancies and update different teams on processing progress.
- Reviewed and validated details of loan applications and closing documentation.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Verified credit histories and employment backgrounds for each applicant.
Mortgage Loan Officer Assistant
Renasant Bank
Birmingham, AL
09.2015 - 01.2020
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Scheduled meetings and appointments and maintained well-organized master calendar.
- Maintains and submits monthly expense report for loan officer
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners and past clients.
- Handle marketing products and events for origination team in Birmingham
- Collected and reviewed required documents such as title work, insurance paperwork, residential appraisals,
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Cultivated productive relationships with clients, realtors and title/escrow officers to increase profits and expand customer base.
- Assembled important paperwork and disclosures for borrower.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Communicated with customers daily to request information and complete paperwork.
Mortgage Loan Coordinator
Renasant Bank
Birmingham, AL
04.2012 - 09.2015
- Handled large, time sensitive workload daily
- Multitasked by providing customer service through phone calls and emails while completing daily workload
- Coordinated large numbers of mortgage files from start to finish for Birmingham area
- Monitored pipelines to track and log status of loans.
- Worked with underwriters to fix application problems and resolve issues
- Monitored pipelines to track and log status of loans
- Demonstrated respect, friendliness and willingness to help wherever needed
Disney College Program
World of Disney, Walt Disney World
Orlando, FL
10.2009 - 01.2010
- Serviced customers and sold products at largest Disney store in world
- Produced high-quality communications for internal and external use
- Collaborated with team to optimize workflow and achieve objectives
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies
- Leveraged POS system to sell tickets, passes, food and retail items
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks
- Delivered information and details of interest about facility to visitors
- Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment
Education
Bachelor of Science - Criminal Justice, Psychology
University of Alabama At Birmingham
Birmingham, AL12.2011
Skills
- Closing Documentation
- Lending Software Systems
- Credit Applications
- Insurance Forms
- Customer Communication
- Loan Records Filing and Maintenance
- Loan Application Preparation
- Title Abstracts
- Desktop Underwriter
- Property Appraisals
- Settlement Statements
- Real Estate Closing Assistance
Affiliations
Professional mortgage banking and real estate coordinator and assistant with 10 years
experience working with loan officers as well as upper management
STRENGTHS
Customer-focused
Attention to organization and detail
Confidentiality
Responsiveness
Task-oriented
Timeline
Closing Coordinator
Tiber Capital Group
11.2021 - 06.2022
Mortgage Loan Officer Assistant
First Centennial Mortgage
08.2020 - 02.2021
Mortgage Loan Officer Assistant
Renasant Bank
09.2015 - 01.2020
Mortgage Loan Coordinator
Renasant Bank
04.2012 - 09.2015
Disney College Program
World of Disney, Walt Disney World
10.2009 - 01.2010
Bachelor of Science - Criminal Justice, Psychology
University of Alabama At Birmingham
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