Jessica Peek
Atlanta,GA
Summary
Versatile professional with a background in hospitality and office management, excelling in roles such as Bar Manager, Bartender, Executive Office Manager, Mentoring Program Coordinator, and Office Manager. Proven ability to streamline operations, foster team collaboration, and drive organizational success. Seeking new opportunities to leverage a diverse skill set in dynamic environments.
Overview
4
4
years of professional experience
Work History
BARTENDER + CLIENT SERVICES
CLUTCH RESTAURANT
08.2022 - Current
- Created new and exciting cocktails and beverages based on item availability and seasonal interest
- Responded to client and customer's needs and created customized products to fit requests
- Managed transactions to ensure balance and consistency in all customer transactions
- Ensured the safety of co-workers and clients by understanding and implementing State laws and restaurant procedure.
Executive Office Manager
Get Into Wine
06.2022 - Current
- Improved employee and client retention rates through active communication and problem-solving efforts.
- Kept track of employee performance, project budgets and deadlines.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed contracts and price negotiations with vendors and service providers.
Mentoring Program Coordinator
R.O.S.E. Program At Conway High School
08.2019 - 05.2022
- Designed or used assessments to monitor student learning outcomes.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
OFFICE MANAGER
JUST KEEPIN’ IT CLEAN, LLC
01.2021 - 12.2021
- Analyzed and optimized operations including bookkeeping, payroll, supplies, and other clerical services
- Supervised team of 5+ clerical staff to ensure workflow is well-prepared and ran smoothly
- Managed invoices from vendors to assist the accounting department.
BAR MANAGER
R&B's SPORTS BAR AND GRILL
04.2020 - 08.2021
- Analyzed sales reports and customer feedback to inform menu revisions and seasonal promotions
- Counted money and made bank deposits
- Scheduled staff hours and allocated resources to maximize team member performance
- Established standards for personnel performance and customer service.
BARTENDER
CALIFORNIA DREAMING
11.2020 - 06.2021
- Fast paced craft cocktail bartender
- Analyzed sales reports and customer feedback to inform menu revisions and seasonal promotions
- Counted money and returned accurate change to servers and customers.
Bartender
Club off the hook
01.2020 - 10.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Arts - Interdisciplinary Studies
Coastal Carolina University
Myrtle Beach, SC05.2022
Skills
- Customer Service
- Performance Evaluation
- Staff Supervision
- Payment Processing
- Health Codes Compliance
- Basic Accounting
- Vendor Relationship Management
- Empathy and Compassion
- Active Listening
- Public Speaking
- Data Analysis
- Data Entry
References
Furnished upon request.
Timeline
BARTENDER + CLIENT SERVICES
CLUTCH RESTAURANT
08.2022 - Current
Executive Office Manager
Get Into Wine
06.2022 - Current
OFFICE MANAGER
JUST KEEPIN’ IT CLEAN, LLC
01.2021 - 12.2021
BARTENDER
CALIFORNIA DREAMING
11.2020 - 06.2021
BAR MANAGER
R&B's SPORTS BAR AND GRILL
04.2020 - 08.2021
Bartender
Club off the hook
01.2020 - 10.2020
Mentoring Program Coordinator
R.O.S.E. Program At Conway High School
08.2019 - 05.2022
Bachelor of Arts - Interdisciplinary Studies
Coastal Carolina University
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