Jessica Peluffo
San Francisco,CA
Summary
Creative and knowledgeable store manager seeking a position with a dynamic company that has a positive, team based atmosphere. Possess exceptional problem solving skills, a strong sense for aesthetic details, and the proven communication skills necessary to work with diverse and experienced team members.
Overview
5
5
years of professional experience
Work History
Manager
Trader Joe's
08.2021 - Current
- Work closely with 175 team members to schedule breaks and shifts to meet state regulations
- Order for multiple sections, acquire products for stocking shelves with new and seasonal items.
- Lead and support crew members with daily and closing tasks, handle money deposits, input sales in Excel.
- Established team priorities, maintained schedules and monitored performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Implemented project management techniques to overcome obstacles and increase team productivity
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Addressed any personnel concerns related to work schedules promptly, promoting a positive working environment for all staff members.
- Anticipated future scheduling needs based on company growth projections, ensuring adequate staffing levels were maintained at all times.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Office Administrator and Bookkeeper
Mollie Stones Markets
03.2020 - 08.2021
- Organized sales documents, handled money deposits, and communicated with corporate office.
- Gave meticulous attention to detail when inputting sales into Excel, completed payroll documents ahead of schedule, created and checked timesheets for multiple departments.
- Completed bi-weekly payroll for 60+ employees.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping
Barista
Peet's Coffee
09.2019 - 03.2020
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Controlled line and crowd with quick, efficient service.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Associate of Arts - Fashion Design
San Francisco Community College
San Francisco 06.2026
Bachelor of Arts - Digital Art And Animation
Cogswell Polytechnical College
04.2020
Skills
- Illustration
- Tech-savvy
- Teamwork skills
- Creative design layouts
- Vendor relationships
- Data Entry
- Planning and Coordination
- Time Management
- Verbal and written communication
- Sketching abilities
- Design Research
- Project Management
- Color theory
Timeline
Manager
Trader Joe's
08.2021 - Current
Office Administrator and Bookkeeper
Mollie Stones Markets
03.2020 - 08.2021
Barista
Peet's Coffee
09.2019 - 03.2020
Associate of Arts - Fashion Design
San Francisco Community College
Bachelor of Arts - Digital Art And Animation
Cogswell Polytechnical College