Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Penny

Circleville,KS

Summary

Dynamic professional with extensive experience in sustainable farming and customer service, notably at Starbucks. Proven ability to enhance operational efficiency and foster community relationships.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

18
18
years of professional experience

Work History

Farmer

Self Employed
Kansas
08.2016 - Current
  • Operated and maintained farm machinery, ensuring efficient and safe equipment use.
  • Managed farm finances, including budgeting for supplies and tracking expenses for profitability.
  • Maintained and repaired various farming equipment.
  • Enforced proper storage of crops, fertilizers and materials used in agricultural production.
  • Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
  • Identified, isolated and treated diverse pests and diseases in crops and livestock.
  • Trained and supervised farmhands in proper use of farm equipment and safety protocols.
  • Developed strong relationships with suppliers to secure favorable pricing on seeds, feed, and equipment.
  • Improved animal welfare with redesign of living spaces, promoting healthier livestock.

Refab Specialist

DeJavue
Kansas
01.2015 - Current

•Restoring and refinishing antique wood furniture.

•Starting and running my own company

•Advertising and logistics

  • Implemented process improvements, resulting in increased accuracy and reduced turnaround times for projects.
  • Coordinated scheduling and resource allocation to optimize project timelines and deliver results effectively.

Home Maker

Self-employeed
Kansas
07.2009 - Current
  • Drove personal accountability through self-motivation.
  • Led efforts in high-velocity environments with efficiency.
  • Facilitated collaboration while effectively managing independent responsibilities.
  • Demonstrated ability to quickly assimilate new information and adjust to changing circumstances.
  • Articulated ideas clearly in both verbal and written communications.
  • Fostered a supportive atmosphere by showing respect and a readiness to assist colleagues.
  • Committed to ongoing education and self-improvement initiatives.
  • Optimized time management to ensure timely completion of all assignments.
  • Applied critical thinking to dissect issues, evaluate alternatives, and make informed decisions.
  • Exhibited adaptability and proficiency in mastering new concepts swiftly.

Cleaner

Self Employed
08.2008 - Current
  • Maintained cleanliness in residential and commercial spaces through efficient cleaning techniques.
  • Utilized appropriate cleaning chemicals and tools to ensure safety and effectiveness.
  • Developed customized cleaning schedules based on client preferences and requirements.
  • Trained new clients on proper maintenance practices for prolonged cleanliness.
  • Established strong client relationships through consistent communication and feedback integration.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.

Shift Manager

Starbucks
Kansas
08.2010 - 06.2012
  • Supervised daily operations to ensure exceptional customer service and product quality.
  • Trained and mentored team members on operational procedures and best practices.
  • Managed inventory levels, ensuring timely restocking of products for efficiency.
  • Implemented process improvements that enhanced workflow and reduced wait times.
  • Resolved customer issues promptly, maintaining high satisfaction levels and loyalty.
  • Collaborated with management on strategic initiatives aimed at driving sales growth and profitability.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Excelled in every store position and regularly backed up front-line staff.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.

Education

GED -

Northwestern College Nebraska

Skills

    Vast farm and home experience

    Customer service

    Hardworking and self-motivated

    Wide variety of knowledge and experience

    Community mindful

Timeline

Farmer

Self Employed
08.2016 - Current

Refab Specialist

DeJavue
01.2015 - Current

Shift Manager

Starbucks
08.2010 - 06.2012

Home Maker

Self-employeed
07.2009 - Current

Cleaner

Self Employed
08.2008 - Current

GED -

Northwestern College Nebraska