Jessica Perez
The Bronx,NY
Summary
Enhance program operations by delivering skilled, efficient and well-organized support to program staff. Focused on optimizing procedures to minimize wasted time and resources. Good oral and written communication, relationship-building and prioritization skills.
Overview
2
2
years of professional experience
Work History
Sailing Program Assistant
Rocking The Boat
The Bronx, NY
07.2022 - Current
- Ensured safety of students while sailing by providing instruction on proper techniques and equipment use.
- Organized and instructed beginner to advanced level sailing classes for children.
- Monitored weather conditions to ensure safe sailing practices were followed.
- Provided guidance on sailboat maintenance, rigging, and operation.
- Encouraged teamwork among students through organized group activities related to sailing topics.
Restaurant Hostess
Havana Cafe
The Bronx, NY
12.2023 - 02.2024
- Greeted customers and escorted them to their tables.
- Managed reservations, waitlists, and special requests for large parties.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Provided menus and answered questions about menu items and specials.
Cashier
City Acres Market
New York, NY
12.2021 - 06.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Lehman College of The City University of New York
The Bronx, NY05-2026
Skills
- Teamwork and Collaboration
- Program Planning
- Child Development
- Conflict Resolution
- Customer Service
- POS System Operations
- Relationship Building
Timeline
Restaurant Hostess
Havana Cafe
12.2023 - 02.2024
Sailing Program Assistant
Rocking The Boat
07.2022 - Current
Cashier
City Acres Market
12.2021 - 06.2022
High School Diploma -
Lehman College of The City University of New York