Jessica Perez
Renton,WA
Summary
Results-driven sustainability professional with superior skills in working in both team-based and independent capacities. Equipped with diverse skill sets and proven leadership and management capabilities, I leverage systems thinking to tackle complex challenges effectively. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite. Fueled by a profound passion for environmental, social, and political sustainability, I am motivated by my vision of creating a better future.
Overview
9
9
years of professional experience
Work History
Venue Sustainability Manager
Live Nation
Woodinville, WA
03.2024 - Current
- Led the hiring, training, and onboarding of Zero Waste Supervisors and Coordinators.
- Developed and implemented a comprehensive zero waste plan with actionable goals and a tracking system.
- Transformed the venue from 0% waste diversion to 87% diversion in one season.
- Managed material sorting processes to maximize recycling, composting, and donations, ensuring compliance and quality control.
- Collaborated with venue departments to integrate sustainability into operations and engaged staff with regular updates.
- Worked with Marketing and Experience teams to promote sustainability initiatives on social channels and drive participation.
- Built and maintained relationships with local partners and waste haulers for resource recovery.
- Established partnerships with like-minded organizations to promote community engagement and education on sustainability.
- Tracked and reported key program metrics using Microsoft Office and Google Drive, creating engaging visual reports.
Shift Supervisor
Starbucks
Seattle, WA
04.2015 - 12.2023
- Starbucks Greener Apron Certification: Displayed extensive knowledge and understanding of sustainability in a corporate setting, including LEED standards.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Maintained accurate records of daily transactions and deposits.
- Developed strategies for improving operational efficiency and customer service levels.
- Cultivated performance-based and collaborative culture by recognizing achievements and assigning jobs based on employee strengths.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Oversaw inventory management activities including ordering supplies as needed.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
Sales Manager
Highline Athletic Club
Seattle, WA
03.2015 - 06.2016
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Researched potential customers using various sources such as public records, web searches.
- Performed sales consultations and educated clients on products and services.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
Bachelor of Science - Sustainability Studies
Arizona State University
Tempe, AZ12-2023
Skills
- Strategic Planning
- Project Management
- Interpersonal Skills
- Research and Analysis
- Complex Problem-Solving
- Microsoft Office Suite
Timeline
Venue Sustainability Manager
Live Nation
03.2024 - Current
Shift Supervisor
Starbucks
04.2015 - 12.2023
Sales Manager
Highline Athletic Club
03.2015 - 06.2016
Bachelor of Science - Sustainability Studies
Arizona State University