Jessica Perkins
Oxford,OH
Summary
I have been working part-time in customer service for over a year noe while attending college and I am looking for a summer job while I go back to Japan over the summer to visit my family. I am a fast learner and I take my job very seriously and understand my responsibility. People at my current job here in the states always describe me as hard working and efficient while also being kind and mindful to others.
Overview
1
1
year of professional experience
Work History
Customer Care Executive
Walmart
College Corner, OH
02.2023 - Current
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Communicated with customers to identify needs and expectations.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Science - Psychology
Miami University
Oxford, OH05.2026
Skills
- Fluent in Japanese/English
- Customer Support
- Excellent problem-solving abilities
- Call Center Operations
- Customer service background
- Has positive outlooks/attitude
Accomplishments
softball scholarship in high school (in Japan)
3.8GPA for my senior year of high school (in America)
Current College GPA 3.6
Hobbies
Going to concerts, listening to music, going to the ocean (there is no ocean in Ohio so I really want to go to Japan this summer to see my favorite oceans), making bracelets, trying new restaurants, spending time with animals, late night drives, and buying used clothes.
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Care Executive
Walmart
02.2023 - Current
Bachelor of Science - Psychology
Miami University