Jessica Perreira
Doral,FL
Summary
Proven track record in real estate and administrative management, notably with Keller Williams Capital Realty. Excels in client relationship management, enhancing transaction efficiency and customer satisfaction. Fluent in English and Spanish, demonstrating strong organizational skills and teamwork. Achieved significant improvements in process efficiency and client retention.
Overview
12
12
years of professional experience
Work History
Real Estate Agent
Keller Williams Capital Realty
02.2021 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Presented purchase offers to sellers for consideration.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Transaction Manager
The Villarreal Group At Keller Williams
11.2023 - 03.2024
- Reviewed legal documents for accuracy and compliance, minimizing potential disputes or delays in closing transactions.
- Negotiated favorable contract terms with vendors and partners, contributing to overall cost savings for the company.
- Coordinated cross-functional teams to facilitate seamless transaction execution, maintaining clear communication channels throughout the process.
- Oversaw a portfolio of multiple concurrent transactions, effectively balancing priorities and deadlines to complete all tasks on schedule.
- Spearheaded initiatives aimed at improving internal processes related to transactions management, which resulted in an increase in organizational efficiency.
- Streamlined transaction processes by implementing efficient systems and procedures, resulting in reduced processing time.
- Assisted clients with post-transaction support services such as integration, ensuring a smooth transition and ongoing client satisfaction.
- Resolved conflicts between parties involved in transactions through effective mediation and negotiation techniques, ensuring successful outcomes for all parties involved.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Cultivated strong relationships with agents, lenders and title companies.
Real Estate Administrative Assistant
Keller Williams Capital Realty
09.2021 - 06.2023
- Managed incoming calls, emails, and walk-in inquiries with professionalism and prompt attention, ensuring no opportunities were missed.
- Maintained an accessible and comprehensive database of property listings, client contacts, and transaction records for easy retrieval and reference by team members.
- Increased agent productivity by coordinating property showings, open houses, and client appointments.
- Improved office efficiency by maintaining accurate records of properties listed, contracts signed, and payments received.
- Supported agents in closing deals successfully with thorough documentation and contract management.
- Facilitated seamless transitions for new hires into the office environment with comprehensive training programs on company policies, software tools, and core responsibilities within their roles.
- Maintained efficient office operations by handling errands and administrative functions.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced client satisfaction by providing exceptional customer service and timely responses to inquiries.
- Contributed to increased office revenue by diligently tracking and following up on potential client leads.
- Maintained a professional image for the company with organized office spaces, clean presentation materials, and polished communications.
- Boosted team morale by fostering a positive work environment through effective communication and problem-solving skills.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Office Manager for a Cold Storage Company
Jean Mourra Ltda
03.2012 - 10.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed office operations while scheduling appointments for department managers.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Coordinated special projects and managed schedules.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Dietitian - Health And Nutrition
Universidad Del Desarrollo
ChileLicensed - Real Estate
Gold Coast School
Miami, Fl02.2021
Skills
- Strong organizational skills
- Excellent teamwork
- Highly Professional
- Negotiation
- Works well independently
- Administrative Support
- Active FL Real Estate License
- Fluent in English and Spanish
- Notary Public
- Client Relationship Management
Timeline
Transaction Manager
The Villarreal Group At Keller Williams
11.2023 - 03.2024
Real Estate Administrative Assistant
Keller Williams Capital Realty
09.2021 - 06.2023
Real Estate Agent
Keller Williams Capital Realty
02.2021 - Current
Office Manager for a Cold Storage Company
Jean Mourra Ltda
03.2012 - 10.2020
Dietitian - Health And Nutrition
Universidad Del Desarrollo
Licensed - Real Estate
Gold Coast School