Jessica Persad
Valrico,FL
Summary
Accomplished Realtor with a proven track record at Signature Realty Associates, adept in contract negotiation and client relations. Leveraging a tech-savvy mindset and strong organizational skills, I have consistently enhanced property visibility and client satisfaction. My approach has significantly grown repeat business, showcasing my ability to deliver results independently and in team settings.
Overview
25
25
years of professional experience
Work History
Realtor
Signature Realty Associates
10.2017 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Realtor
Keller Williams
02.2015 - 10.2017
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Mary Kay Consultant
Mary Kay
04.2010 - 01.2014
- Utilized innovative marketing materials to enhance brand visibility both online and offline.
- Achieved monthly sales targets through proactive outreach efforts and attention to client needs.
- Collaborated with team members for successful sales events, leading to increased revenue and team growth.
- Developed strong rapport with clients through active listening skills and an empathetic approach to individual needs.
- Facilitated sales presentations at community events, increasing brand awareness among potential customers.
- Tailored skincare regimes for clients based on their unique skin types and concerns, fostering trust in Mary Kay products.
- Delivered exceptional customer service, addressing concerns promptly and ensuring positive experiences.
- Enhanced client relationships through consistent follow-up and attentive communication, resulting in repeat business.
- Organized and hosted engaging product parties, showcasing the latest Mary Kay products to potential customers.
- Negotiated payment plans or discounts when necessary to close deals while maintaining profitability.
- Encouraged potential clients to explore Mary Kay products by offering free samples or demonstrations during consultations.
Salesperson
PDS Verizon
02.2007 - 11.2008
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Expanded customer base through targeted prospecting and networking efforts.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
Sales Manager
Piercing Pagoda of Zale
01.2005 - 11.2007
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Assistant Store Manager
Piercing Pagoda of Zale
02.2004 - 01.2005
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Assistant Store Manager
Rave Inc.
02.2001 - 02.2004
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Restaurant Hostess
Olive Garden Restaurant
05.2000 - 03.2001
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Cashier
Publix
07.1999 - 05.2000
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Plant City High School
Plant City, FL05.2000
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Tech-savvy mindset
- Property Marketing
- Sales negotiation
- Database Management
- Property Research
- Works well independently
- Strong organizational skills
- Client-oriented
- Active Florida Real Estate License
Timeline
Realtor
Signature Realty Associates
10.2017 - Current
Realtor
Keller Williams
02.2015 - 10.2017
Mary Kay Consultant
Mary Kay
04.2010 - 01.2014
Salesperson
PDS Verizon
02.2007 - 11.2008
Sales Manager
Piercing Pagoda of Zale
01.2005 - 11.2007
Assistant Store Manager
Piercing Pagoda of Zale
02.2004 - 01.2005
Assistant Store Manager
Rave Inc.
02.2001 - 02.2004
Restaurant Hostess
Olive Garden Restaurant
05.2000 - 03.2001
Cashier
Publix
07.1999 - 05.2000
High School Diploma -
Plant City High School