Jessica Phillips
Sterling,KS
Summary
Knowledgeable and compassionate nursing staff leader diligent about serving patient's medical and personal needs. Focused on delivering high-quality person-centered care to individuals of diverse backgrounds while protecting patient safety and promoting satisfaction with facility services. Caring nurse possesses calm disposition and excellent crisis management abilities. Skillful in documenting thorough and accurate patient information. Observant and conscientious collaborator paired with a strong passion to help others.
Overview
17
17
years of professional experience
1
1
Certification
Work History
DON
Sterling Village
05.2023 - Current
- RISK management, Staff scheduling, QAPI
- New hire orientation, employee education, daily chart audits
- Proven ability to learn quickly and adapt to new situations.
- Staff coaching, Skills fairs, IV training, patient chart audits.
- Skilled Assessments, UDA’s, Care plans, lab draws, medication administration, Wound care nurse, RA Nurse coordinator.
- Charge nurse, staff mentoring, PEAK resident living focused.
- Passionate about learning and committed to continual improvement.
- Works effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
RN
Sterling Village
07.2022 - 05.2023
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Managed care from admission to discharge.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
CMA
McPherson Center for Health
05.2021 - 07.2022
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets.
- Delivered high level of care to every patient.
CMA
Sterling Village
07.2017 - 05.2021
- Helped clients stay happy and healthy by providing mental and emotional support.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Obtained, recorded, and reported patient vital signs as needed for medication administration.
- Administered scheduled medications under direct supervision of licensed nurse.
CMA
Heartland Haven
04.2015 - 07.2017
- Maintained medication stock and performed cleaning of patient rooms and equipment.
- Planned and prepared optimal meals based on established nutritional plans.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Supported daily living activities by serving meals, feeding, ambulating, and turning over and positioning patients.
SSD
Wesley Towers
10.2012 - 05.2015
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Educated patients on various resources, services, and programs to maximize care.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
CNA
Pleasant View Nursing Home
08.2007 - 08.2012
- Assisted residents with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Delivered high level of care to every patient.
- Engaged with patient family and friends to provide courteous visit experience.
- Comforted patients and provided each with reassurance and encouragement.
Education
Associate of Science in Nursing- Traditional RN -
Hutchinson Community College
Hutchinson, KS05.2022
Associate of Arts in General Studies -
Hutchinson Community College
Hutchinson, KS05.2014
Skills
- Critical thinking
- Attention to Detail
- Calm Under Pressure
- Active Listening
- Computer Skills
- Dependable and Responsible
- Excellent Communication
- Task prioritization
- Friendly, Positive Attitude
- Problem-Solving
- Teamwork and Collaboration
- Customer Service
Certification
- Certified Nursing Assistant (CNA)
- Certified Medication Aide (CMA)
- Health Support Specialist, NCKTC – 2012
- CPR
- PALS
Timeline
DON
Sterling Village
05.2023 - Current
RN
Sterling Village
07.2022 - 05.2023
CMA
McPherson Center for Health
05.2021 - 07.2022
CMA
Sterling Village
07.2017 - 05.2021
CMA
Heartland Haven
04.2015 - 07.2017
SSD
Wesley Towers
10.2012 - 05.2015
CNA
Pleasant View Nursing Home
08.2007 - 08.2012
Associate of Science in Nursing- Traditional RN -
Hutchinson Community College
Associate of Arts in General Studies -
Hutchinson Community College
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