Jessica Phillips
Acworth,GA
Summary
Results-driven Sales Manager bringing 10+ years of experience in product development, promotion and optimization. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish promotional goals. Demonstrated success in building networks and supporting branding objectives.
Overview
1
1
year of professional experience
Work History
ACCOUNTS RECEIVABLE
Dicks sporting Goods
02.2023 - 01.2024
- Ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts
- Ensuring the company receives payment for goods and services, and records transactions accordingly
- Maintaining the billing system
- Maintaining accounts receivable files and records
- Investigating and resolving any irregularities or inquiries
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting
STORE MANAGER/SALES MANAGER/TARGET
Market Source Los
- Support team Managed 4 direct reports Create employee schedules weekly
- Great and serve a high volume of guest Inventory management including adding and removing inventory into a POA system
- Prepare office to receive guests
- Provide exceptional customer service
- Host weekly meetings to keep employees on the right path with current promotions and great pitches
- Ensure employees are prepared to sell and provide accurate information to guests
- Bring new employees to the company
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Strengthened work flow productivity by hiring, managing and developing top talent
- Monitored employee performance and identified performance gaps for corrective action.
STORE MANAGER
Blue wireless telecommunications
- Ensure employees are providing the best service
- Keep inventory
- Do daily reports on store numbers
- Train employees in any area needed
- Open store, close store, keep work area clean
- Cash handling
- Provide great customer service ensuring feel welcomed to come back to our store
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
ORDER ENTRY SPECIALIST
TelePacific Communications
- Processed service order requests in a telecom environment
- Transfer data from one system to another for accurate billing
- Accounts payable, completes payments and controls expenses by receiving, processing, verifying, and reconciling invoices
- Analysis and troubleshooting
- Monitored and tracked customer orders to meet lead times and drive on-time delivery
- Communicated with customers to assist with order placement and offer updates on status and shipping
- Discarded defective products and reported accidents and damages to supervisors.
Education
BACHELOR OF SCIENCE - CONSTRUCTION MANAGEMENT
Everglades University
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION AND MANAGEMENT
Habor College
HIGH SCHOOL DIPLOMA - undefined
Creekside High School
Skills
- Customer Service
- Call center
- Bookkeeping
- Billing
- Accounts Payable / Receivable
- QuickBooks
- Management
- Customer Relationship Management
- Automated Account Review
- Managing Delinquent Accounts
- Persuasive Negotiation
- Payment Processing
- Service Quality Standards
- Customer Locating
- Report Writing
Timeline
ACCOUNTS RECEIVABLE
Dicks sporting Goods
02.2023 - 01.2024
STORE MANAGER/SALES MANAGER/TARGET
Market Source Los
STORE MANAGER
Blue wireless telecommunications
ORDER ENTRY SPECIALIST
TelePacific Communications
BACHELOR OF SCIENCE - CONSTRUCTION MANAGEMENT
Everglades University
ASSOCIATE OF SCIENCE - BUSINESS ADMINISTRATION AND MANAGEMENT
Habor College
HIGH SCHOOL DIPLOMA - undefined
Creekside High School
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