Jessica Pierce
Zelienople,PA
Summary
Versatile and results-driven professional with a proven track record at Kaufman Tavern, excelling in operations management and team leadership. Demonstrated expertise in food safety and inventory control, enhancing kitchen efficiency and food presentation. Skilled in developing talent and optimizing procedures, significantly improving customer satisfaction and maintaining impeccable health standards.
Overview
6
6
years of professional experience
Work History
Kitchen Supervisor
Kaufman Tavern
02.2020 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
- Assisted in menu development, considering seasonal ingredients, customer preferences, and profitability goals.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Ensured high-quality dish presentation for enhanced customer satisfaction.
- Directed food preparation and cooking activities to meet health and safety standards.
- Monitored food inventory and supplies to prevent waste.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Monitored food preparation, production, and plating for quality control.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained rigorous health and safety standards, ensuring spotless inspection record.
Sales Associate
Sunoco
10.2018 - 02.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma - General
Seneca Valley
Harmony, PA06.2004
Skills
- Food safety
- Inventory control
- Operations management
- Food presentation
- Food preparation
- BOH operations
Timeline
Kitchen Supervisor
Kaufman Tavern
02.2020 - Current
Sales Associate
Sunoco
10.2018 - 02.2020
Diploma - General
Seneca Valley
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