Jessica Pierce
Leander
Summary
Dynamic Senior Design Consultant at David Weekley Homes, recognized for enhancing client satisfaction through innovative design solutions and effective communication. Expert in creating original concepts and optimizing revenue, consistently exceeding performance goals. Proven ability to mentor teams and streamline processes, leveraging strong organizational skills and proficiency in Adobe Creative Suite and Autodesk.
Overview
13
13
years of professional experience
Work History
Senior Design Consultant
David Weekley Homes
01.2013 - 11.2025
- Led design initiatives for large home builder to enhance residential aesthetics and functionality of homes.
- Guided customers through a diverse catalog of design options and features, creating their dream home recipe and then coordinating with vendors and builders to bring the dream to life.
- Designed homes to be sold after completion, completing construction drawings and visual marketing materials using industry standard tools and software.
- Consistently measured above goals for Customer satisfaction and internal satisfaction.
- Responsible for sales of additional options sold to customers during the design process and revenue performance measured above goal consistently.
- Streamlined design processes, improving efficiency and simplification and reducing overall costs.
- Conducted site evaluations to ensure alignment with design specifications and standards, providing recognition and feedback for improvement-Ensuring alignment with customer expectations and brand standards.
- Coordinated with vendors to maintain product quality, product knowledge, and keeping up with newest trends and technology.
- Enhanced client satisfaction by delivering high-quality design solutions tailored to their specific needs and working with them one-on one in multiple sessions, providing technical drawings and photos of the design samples.
- Continuously updated design skills through professional development, staying ahead of industry trends and ensuring the delivery of cutting-edge solutions for clients.
- Mentored junior staff members, fostering a culture of collaboration and continuous learning within the design team.
- Used Adobe Creative Suite and Autodesk Review to edit images for use in marketing materials and create visual catalogs for customers to virtually shop design options, and to create internally used program source documents for design products offered in the design center.
Education
Bachelor of Arts - Interior Design
The Art Institutes
Phoenix, AZ01-2011
Skills
- Analytical decision-making and problem solving
- Creation of design original concepts, drawings and visuals
- Concise and diverse communication skills with customers and internal members
- Engaging interface design on multiple platforms
- Revenue and profit optimization
- Process and product evaluation
- Strong organizational capabilities and mindset
- Cross-functional team collaboration
Accomplishments
Earned Senior Design Consultant ranking.
Star award recipient 3 times based on customer service scores.
Consistently recognized for high revenue.
Consistently recognized for customer satisfaction.
Consistently recognized for internal customer satisfaction.
Designed a brand new design center as a solo project that will be built this year.
Helped curate and select design center options to reduce options by half while maintaining overall quality and efficiency.
Participated in growth and development year-long career advancement course for future management growth.
Helped maintain and build vendor relationships to streamline product support.
Helped pioneer and maintain new technology driven visuals for virtual design purposes, being the first design team in the company to adopt and successfully incorporate this method.
Timeline
Senior Design Consultant
David Weekley Homes
01.2013 - 11.2025
Bachelor of Arts - Interior Design
The Art Institutes